Luxury Resident Concierge & Guest Services

Vi Living; Highlands Ranch (CO); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Exceptional benefits

Generous Paid Time Off

401k with company match

Paid maternity and paternity benefits

Award-winning training and development

Tuition Reimbursement

Luxury work environment

Meaningful and rewarding work

Job summary

Vi Living is seeking a Concierge at the Highlands Ranch community to welcome residents and guests and help with information and simple requests. You will answer questions, direct calls, and support daily operations in a senior living setting.

The ideal candidate has customer service experience and CPR/First Aid certification or willingness to obtain it, and must demonstrate excellent communication and multitasking abilities in a fast-paced environment.

Qualifications

• Prior experience in a customer service environment is preferred.
• Current CPR and First Aid certifications are required or must be willing to obtain them.
• Excellent oral communication skills and clear speaking voice.
• Strong organizational skills and ability to handle multiple tasks.

Responsibilities

• Welcome and direct residents and guests of the community.
• Answer resident questions and address simple needs.
• Monitor emergency response and other community systems.
• Receive and direct all incoming calls.

Skills

Customer service

CPR & First Aid

Excellent communication

Organizational skills

Stress management

Resident-focused problem solving

Job description

Vi Living is seeking a Concierge at the Highlands Ranch community to welcome residents and guests and help with information and simple requests. You will answer questions, direct calls, and support daily operations in a senior living setting.

The ideal candidate has customer service experience and CPR/First Aid certification or willingness to obtain it, and must demonstrate excellent communication and multitasking abilities in a fast-paced environment.