Concierge

VI; Highlands Ranch (CO); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Exceptional benefits

PTO from day one

401k with company match

Paid maternity and paternity benefits

Training and development

Tuition reimbursement

Luxury work environment

Meaningful and rewarding work

Job summary

Vi at Highlands Ranch is seeking a Concierge to welcome and direct residents and guests, answer questions, and handle simple needs. The role supports the community by monitoring systems and directing incoming calls to ensure smooth operations.

Ideal candidates have customer service experience, strong communication skills, and the ability to stay calm under pressure. CPR and First Aid certifications are required or obtainable.

Qualifications

• Prior experience in a customer service environment is preferred.
• CPR and First Aid certifications are required or must be able to obtain them.
• Excellent oral communication and the ability to manage multiple tasks are essential.
• Ability to use a resident- and customer-focused approach to problem solving.

Responsibilities

• Welcome and direct residents and guests of the community.
• Answer resident questions; address simple resident needs.
• Monitor emergency response and other community systems; direct calls as needed.

Skills

Customer service

Communication

Education

CPR certification

First Aid certification

Job description

Overview

Vi is recognized as a Great Place to Work and one of Glassdoor's 100 Best Companies to work for. Learn from the best and accelerate your career with Vi.

What We Offer:

• Competitive pay
• Exceptional benefits
• Generous Paid Time Off - start accruing on day one
• 401k with company match
• Paid maternity and paternity benefits
• Award-winning training and development
• Tuition Reimbursement
• Luxury work environment
• Meaningful and rewarding work

Vi at Highlands Ranch is located at 2850 Classic Drive, Highlands Ranch CO 80126

Responsibilities

Concierge

An opportunity exists on our highly accomplished resident services team to welcome and direct all residents and guests of the community. This selected candidate will answer resident questions; address simple resident needs, monitor the emergency response and other community systems, receive and direct all incoming calls.

Qualifications

• Qualified applicants will preferably possess prior experience in a customer service environment.
• Current CPR and First Aid certifications are required or must be willing and able to become CPR and First Aid certified.

Additional requirements include:

• Excellent oral communication skills including a clear speaking voice.
• Excellent organizational skills and ability to manage multiple tasks.
• Ability to deal with stress and act responsibly with good judgment in an emergency situation.
• Ability to use a resident and customer- focused approach to problem solving.

Benefits:

A summary of our employee Benefits may be found by clicking here.

The application window is anticipated to close within 30 days of the date of the posting.

Pay Range

USD $20.00 - USD $21.92 /Hr.