Luxury Reservations Specialist — Big Sur

Post Ranch Inn; California (MO); On-site; USD 26,863 - 30,307; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid vacation and sick time

401(k) with employer matching

Employee discounts

Job summary

Post Ranch Inn, located in California, is looking for a Full-Time Reservations Agent to join our team. This position is dedicated to delivering world-class service to our guests and involves responsibilities such as managing reservations, inquiries, and providing detailed information about accommodations and services.

Ideal candidates will possess exceptional customer service skills and have at least 2 years of experience in hospitality or reservations. Competitive pay structure ranges from $19.50 to $22.00 per hour, with additional perks available.

Qualifications

• Minimum of 2 years of experience in reservations, hospitality, or guest service preferred.
• Experience using hotel property management systems and reservation software preferred.
• Ability to speak, read, write, and understand English fluently.

Responsibilities

• Provide prompt and courteous service to guests via phone and email.
• Assist guests with room reservations and inquiries.
• Coordinate and confirm guest arrangements accurately.

Skills

Exceptional customer service and communication skills

Strong organizational skills

Problem-solving skills

Ability to multitask

Education

High school diploma or equivalent

Tools

Hotel property management systems

Reservation software

Job description

Post Ranch Inn, located in California, is looking for a Full-Time Reservations Agent to join our team. This position is dedicated to delivering world-class service to our guests and involves responsibilities such as managing reservations, inquiries, and providing detailed information about accommodations and services.

Ideal candidates will possess exceptional customer service skills and have at least 2 years of experience in hospitality or reservations. Competitive pay structure ranges from $19.50 to $22.00 per hour, with additional perks available.