Guest Relations Concierge

POST RANCH INN; Posts (CA); On-site; USD 27,000 - 30,000; Full time

Benefits offered by this job

401K Retirement Matching

Paid vacation

Paid sick time

Housing on site

Discounts throughout property

Job summary

Post Ranch Inn is seeking a Guest Relations Concierge to join our hospitality team and deliver world-class guest experiences in Big Sur. The full-time role requires flexibility for AM, Mid, and PM shifts, and a valid California driver’s license. Compensation ranges with hourly pay plus gratuities and comprehensive benefits.

Education includes a high school diploma or GED with related experience preferred. The position offers opportunities for cross-training at Front Gate and PBX and a dynamic,

Qualifications

• High school diploma or GED required, with some related experience preferred.

Responsibilities

• Provide prompt, courteous and efficient guest services as a Guest Relations Concierge.
• Assist guests with requests, reservations and information to ensure a world-class experience.
• Be flexible with shifts and cross-trained across Front Gate and PBX as needed.

Skills

Customer service

Communication

Guest experience

Education

High school diploma or GED

Job description

Are you inspired by nature, human connection and the beauty of Big Sur? We invite you to join a friendly and innovative team of dedicated hospitality professionals to provide a world class guest experience at Post Ranch Inn as a Guest Relations Concierge.

GRC's at the Post Ranch Inn get to enjoy the dramatic mountain peak views daily, while working with the Guest Relationsteam to provide prompt, courteous and efficient services. This position is full time, earns a competitive wage and benefits, and will get the opportunity to be crossed trainedat the Front Gate and PBX positions.

We are looking for candidates that have flexible availability. Shiftsvary from AM, Mid and PM. Must have a valid CA driver's license and be at least 21 years of age.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED); and/or 6 months related experience and/or training; or equivalent combination of education and experience.

Pay range for the Guest Relations Concierge position is $19.50 - $22.00 per hour plus gratuities

ABOUT US:

Post Ranch Inn is one of the most acclaimedluxury resorts in the world and is consistently listed as one of the world's best places to stay. Embracing the dramatic beauty of the California coastline with its cliffs, mountains, and panoramic ocean views, the 39 guest rooms and private homes blend rustic elegance with luxury and comfort, intertwined with a strong commitment to environmental and social responsibility.

Post Ranch Inn is a member of the prestigious Preferred Boutique Hotel group, and hotel amenities include the Sierra Mar restaurant. This Wine Spectator Grand-Award winning restaurant offers exquisite dining with a menu that changes daily, complimentary gourmet breakfast buffet and a spectacular setting with endless ocean views. Guests can relax by the pools and take in the splendid views; rejuvenate with an in-room massage, spa treatment or yoga class; or explore all that nature has to offer. Picturesque Monterey and Carmel are a short drive away.

Post Ranch Inn offers its employees a chance to experience Big Sur at its finest. We offer very competitive benefits which include affordable insurance plans, paid vacation and sick time, 401K Retirement Matching Contribution, discounts throughout the property and Guest Experience Stays. Post Ranch Inn is also proud to offer onsite employee housing (based on availability).

This is a non-management position

This is a full time position