Luxury Public Space Attendant — Lobby & Conference Center

PCH Hotels And Resorts, Inc.; Northern (KY); Hybrid; USD 15,000 - 21,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision

401(k) with matching

Discounts on hotel services

Job summary

Grand Hotel Golf Resort & Spa, Autograph Collection, on Alabama’s Gulf Coast, is seeking a Public Space Attendant to maintain immaculate lobby and public areas. You will follow a detailed daily checklist to ensure cleanliness and a welcoming atmosphere for guests, with responsibilities spanning lobby and conference center spaces.

The role emphasizes meticulous cleaning, safety awareness, and collaborative teamwork to uphold the hotel’s renowned hospitality.

Responsibilities

• Public Space Inspection: Conduct a detailed inspection of all public areas, promptly addressing any cleanliness or maintenance issues.
• Lobby & Restroom Cleaning: Ensure the cleanliness and sanitation of the lobby and conference center restrooms. Replenish supplies and maintain a guest-friendly environment.
• Surface Cleaning: Dust and clean all surfaces, including furniture, wall fixtures, house phones, plants, and vending machines.
• Trash Removal: Regularly empty and clean trash receptacles in public spaces, keeping the areas tidy and inviting.
• Floor Care: Vacuum, sweep, and mop the floors in the lobby and conference center areas to maintain cleanliness.
• Safety Monitoring: Remain alert to potential safety hazards or maintenance issues, taking immediate action or reporting to the appropriate personnel.
• Equipment Maintenance: Inspect and maintain cleaning equipment, reporting any malfunctions for resolution.
• Guest Interaction: Maintain a professional and courteous demeanor when interacting with guests, contributing to a welcoming atmosphere.
• Furniture & Décor Arrangement: Organize and arrange furniture and décor in the lobby and conference center to ensure a visually appealing environment.
• Restroom Supplies: Inspect and replenish restroom supplies such as soap, paper towels, and toilet paper to ensure guest comfort.
• Team Collaboration: Work collaboratively with other housekeeping staff to maintain a high standard of cleanliness throughout the hotel.
• Continuous Improvement: Identify areas that need attention and actively seek ways to enhance guest experiences and service quality.

Job description

Grand Hotel Golf Resort & Spa, Autograph Collection, on Alabama’s Gulf Coast, is seeking a Public Space Attendant to maintain immaculate lobby and public areas. You will follow a detailed daily checklist to ensure cleanliness and a welcoming atmosphere for guests, with responsibilities spanning lobby and conference center spaces.

The role emphasizes meticulous cleaning, safety awareness, and collaborative teamwork to uphold the hotel’s renowned hospitality.