Country Club Custodian (Full Time)

Grand Hotel Golf Resort and Spa, Autograph Collection; Fairhope (AL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401(k) with matching

Hotel, F&B, golf, and retail discounts

Job summary

Grand Hotel Golf Resort & Spa, Autograph Collection on Alabama's Gulf Coast seeks a Public Space Attendant to keep lobby, conference center, elevators, and restrooms clean and welcoming. This role follows a daily checklist to ensure tasks meet the highest standards and supports the guest experience with a professional demeanor.

As part of the housekeeping team, you will address issues promptly, maintain surfaces, and help create a pleasant environment for guests, with attention to detail and

Qualifications

• Prior housekeeping or hotel cleanliness experience preferred.
• Ability to follow checklists and safety guidelines.
• Professional interaction with guests and staff.

Responsibilities

• Public Space Inspection: inspect all public areas and address issues promptly.
• Lobby & Restroom Cleaning: clean lobby and conference center restrooms; replenish supplies.
• Surface Cleaning: wipe furniture, fixtures, phones, plants, and vending machines.
• Trash Removal: empty and clean public trash receptacles.
• Floor Care: vacuum, sweep, and mop lobby and conference center floors.
• Safety Monitoring: identify hazards and report maintenance needs.
• Equipment Maintenance: inspect cleaning equipment and report issues.
• Guest Interaction: maintain professional, courteous guest relations.
• Furniture & Décor Arrangement: arrange lobby furniture and decor.
• Restroom Supplies: ensure soap, towels, and toilet paper are stocked.
• Team Collaboration: work with housekeeping team to maintain cleanliness.
• Continuous Improvement: identify areas to improve guest experience and service quality.

Skills

Public spaces cleaning

Attention to detail

Guest interaction

Team collaboration

Safety awareness

Job description

Step into an exciting career at the legendary Grand Hotel Golf Resort & Spa, Autograph Collection, located on Alabama’s Gulf Coast. Set on 550 acres of breathtaking beauty, the Grand offers the perfect blend of rich Southern tradition and modern luxury. Named Marriott's Hotel of the Year for the Distinctive Premium Brand, we pride ourselves on delivering guest service excellence. Join a historic destination renowned for exceptional hospitality and unforgettable guest experiences—The Grand Life is calling, come share it with us!

Public Space Attendant

As a Public Space Attendant, you will play an essential role in ensuring our public areas, such as the lobby, conference center, elevators, and restrooms, are kept clean, visually appealing, and welcoming. You will follow a detailed checklist of daily duties to ensure tasks are completed efficiently and to the highest standards. This role is integral in creating a pleasant environment for our guests by addressing any cleanliness issues promptly, maintaining the appearance of our shared spaces, and reporting any maintenance needs.

Key Responsibilities

• Public Space Inspection: Conduct a detailed inspection of all public areas, promptly addressing any cleanliness or maintenance issues.
• Lobby & Restroom Cleaning: Ensure the cleanliness and sanitation of the lobby and conference center restrooms. Replenish supplies and maintain a guest-friendly environment.
• Surface Cleaning: Dust and clean all surfaces, including furniture, wall fixtures, house phones, plants, and vending machines, ensuring all areas are spotless.
• Trash Removal: Regularly empty and clean trash receptacles in public spaces, keeping the areas tidy and inviting.
• Floor Care: Vacuum, sweep, and mop the floors in the lobby and conference center areas to maintain cleanliness.
• Safety Monitoring: Remain alert to potential safety hazards or maintenance issues, taking immediate action or reporting to the appropriate personnel.
• Equipment Maintenance: Inspect and maintain cleaning equipment, reporting any malfunctions for resolution.
• Guest Interaction: Maintain a professional and courteous demeanor when interacting with guests, contributing to a welcoming atmosphere.
• Furniture & Décor Arrangement: Organize and arrange furniture and décor in the lobby and conference center to ensure a visually appealing environment.
• Restroom Supplies: Inspect and replenish restroom supplies such as soap, paper towels, and toilet paper to ensure guest comfort.
• Team Collaboration: Work collaboratively with other housekeeping staff to maintain a high standard of cleanliness throughout the hotel.
• Continuous Improvement: Identify areas that need attention and actively seek ways to enhance guest experiences and service quality.

Benefits

• Full health, dental, and vision coverage, with FSA and HSA options
• 401(k) with matching
• Hotel, F&B, golf, and retail discounts across the company’s properties
• Worldwide Marriott discounts
• And much more!

Join the team at the Grand Hotel Golf Resort & Spa, where we deliver "hospitality with heart & soul!"