Luxury Poolside Concierge

La Bahia Resort and Spa; California; On-site; USD 25,000 - 36,000; Full time

Job summary

La Bahia Hotel & Spa in California seeks a Pool Attendant to uphold luxury poolside service, greet guests, assist with cabana setups, and maintain a pristine pool deck and water edge. You will deliver attentive dining presentations and ensure guest comfort in a Forbes-inspired environment.

The role requires strong multitasking, the ability to work outdoors in varying weather, and the aptitude to manage trays and glassware while maintaining impeccable grooming and uniform standards.

Qualifications

• 2+ years of experience in pool/beach attendant role, luxury hotel and/or resort preferred
• Ability to be standing and walking for long periods of time
• Multilingual abilities highly preferred
• Social intuition to assess guest moods/preferences
• Capable of maintaining composure during peak hours
• Comfortable in varying outdoor weather conditions
• Capability to carry trays (Up to 25lbs)
• Current CPR/First Aid certified a plus
• Flexible to work in different shifts, including evenings, weekends, and holidays
• Highly organized with the ability to multitask in a fast-paced environment
• Ability to work independently and in a team environment

Responsibilities

• Maintain an immaculate pool deck: adjust cabana setups to guest preferences (shade levels, seating arrangements), ensure chilled towels, premium sunscreen, and iced water stations are replenished, monitor pool safety with discreet vigilance
• Provide personalized guest orientation to pool facilities and services
• Anticipate needs before guests ask
• Adjust umbrellas/shades proactively
• Execute polished food running: ensure perfect presentation of poolside cuisine (no wilted garnishes), maintain proper temperatures (chilled seafood), coordinate timing for multi-course cabana dining
• Demonstrate proper glassware handling (champagne flutes to tiki mugs)
• Master menu knowledge including dietary modifications (keto/vegan/GF options), cocktail recommendations, and daily chef's specials and premium upgrades
• Process orders via handheld POS with 100% accuracy
• Maintain show-quality service stations (polished ice bins, crisp linens)
• Maintain impeccable grooming standards, wearing the assigned uniform exactly as specified
• Wear the official hotel lapel pin prominently as part of the uniform requirement
• Perform all other duties that may be assigned as needed by your manager

Skills

Guest service

Multitasking

Stamina

Multilingual

Teamwork

Job description

La Bahia Hotel & Spa in California seeks a Pool Attendant to uphold luxury poolside service, greet guests, assist with cabana setups, and maintain a pristine pool deck and water edge. You will deliver attentive dining presentations and ensure guest comfort in a Forbes-inspired environment.

The role requires strong multitasking, the ability to work outdoors in varying weather, and the aptitude to manage trays and glassware while maintaining impeccable grooming and uniform standards.