Luxury Pool Concierge

Pier Sixty Six; Fort Lauderdale (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Comprehensive benefits

Employee dining room

Job summary

Pier Sixty-Six Resort in Fort Lauderdale is seeking a Pool Attendant to welcome guests, assist with pool area operations, and maintain service standards throughout the day. You will verify guest access, set up cabanas, assist with towel logistics, and answer questions on menu selections while upholding a clean and polished appearance.

The role emphasizes guest satisfaction, teamwork, and adherence to quality standards, with comprehensive benefits and competitive wages as part of a renowned

Qualifications

• Be a person that thrives in creating experiences for our guests that go beyond the expected.
• Ability to communicate fluently in English both verbally and through legible writing, always in a professional way toward guests and associates.
• High School Diploma/GED
• Previous experien

Responsibilities

• Greet guests and assist with their arrival: provide an overview of pool area and service, offer towels and escort to seating area.
• Verify guest room numbers to ensure only hotel guests are utilizing the pool areas.
• Check in with Host to review all cabana and chair reservations for the day.
• Set up all daybeds and cabanas
• Set tables according to service standards.
• Answer questions on menu selections to guests.
• Ensure adequate supply of linen and amenities.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Check in with guests to ensure satisfaction with guest pool experience.
• Maintain cleanliness of work areas, china, glass, etc., throughout the day
• Clean and maintain pool area continuously. Pick up and drop off linens to/from linen area.
• Obtain, fold, and stack towels according to company procedures.
• Complete opening and closing duties, including restocking items, organizing towels and all pool attendant supplies.
• Ensure uniform and personal appearance are well kept and professional.
• Welcome and acknowledge all guests according to company standards.
• Run food and bus tables to ensure a flawless service.
• Anticipate and address guests` service needs.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with others and support your team to reach common goals.
• Ensure adherence to quality expectations and standards.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Thank guests with genuine appreciation.
• Perform other reasonable job duties as requested by Supervisors.

Skills

Guest service

English fluency

Team player

Education

High School Diploma/GED

Job description

Pier Sixty-Six Resort in Fort Lauderdale is seeking a Pool Attendant to welcome guests, assist with pool area operations, and maintain service standards throughout the day. You will verify guest access, set up cabanas, assist with towel logistics, and answer questions on menu selections while upholding a clean and polished appearance.

The role emphasizes guest satisfaction, teamwork, and adherence to quality standards, with comprehensive benefits and competitive wages as part of a renowned