Luxury Personal Shopping Team Lead - Elite Clientele

Whitman Family Development LLC; Bal Harbour Village (FL); On-site; USD 90,000 - 180,000; Full time

Benefits offered by this job

Competitive salary and commission

Dynamic, supportive work environment

Job summary

Bal Harbour Shops is seeking a seasoned Personal Shopper and Stylist Team Lead to guide our Retail and Personal Shopping team. You will nurture lifelong relationships with VIC clients, curate luxury looks, and manage client appointments across in-store, trunk shows, and private sessions.

The role emphasizes team leadership, brand collaboration, and delivering exceptional, personalized service to a discerning nationwide clientele within Bal Harbour Shops’ iconic luxury environment.

Qualifications

• Must have built and managed relationships with high-net-worth clients.
• Proven leadership experience managing teams in a luxury retail environment.
• Strong clienteling, communication and interpersonal skills.

Responsibilities

• Lead and supervise Personal Shoppers and support staff to deliver high-end service.
• Cultivate long-term client relationships and drive client book growth.
• Coordinate trunk shows, off-property events, and in-store styling sessions.

Skills

Client relationships

Leadership

Sales excellence

Communication skills

Tools

CRM platforms

Retail software

POS systems

Job description

Bal Harbour Shops is seeking a seasoned Personal Shopper and Stylist Team Lead to guide our Retail and Personal Shopping team. You will nurture lifelong relationships with VIC clients, curate luxury looks, and manage client appointments across in-store, trunk shows, and private sessions.

The role emphasizes team leadership, brand collaboration, and delivering exceptional, personalized service to a discerning nationwide clientele within Bal Harbour Shops’ iconic luxury environment.