Activities Manager

Socket.dev; Franklin (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401k matching

Education reimbursement

Employee assistance program

Wellness activities

Job summary

Southall Farm and Inn is seeking an Activities Manager to oversee the Activities team, programming, and daily operations. You will provide logistical support across Apiary, Farm, Orchard, Wellness, and Culinary programs to deliver a 5-star guest experience.

You will manage staff, adapt offerings based on data, and ensure compliance with permits and standards while coordinating with events, retail, wellness, and HR teams to forecast staffing and budget needs.

Qualifications

• 2+ years in educational, experiential, or adventure tours.
• 2+ years leading/managing teams and staff.
• Some culinary and farming/gardening experience.
• Excellent verbal and written communications; strong public speaking.
• Excellent planning, organizational and resource management skills.

Responsibilities

• Direct the Activities team and programming for Southall; provide logistical support for programs.
• Adapt offerings based on performance data and trends; maintain public descriptions.
• Post activity charges to PMS; distribute end-of-day and Sales reports.
• Ensure compliance with government standards for activities and permits.
• Manage supplies and equipment; coordinate with events team for groups.
• Hire, train and support Activities Guides and coordinators.
• Build vendor relationships for seamless programming and employee enrichment.
• Coordinate with Property Management on activity area development.

Skills

Staff management

Leadership

Event programming

Hospitality

Communication

Public speaking

Budgeting

MS Office

Culinary experience

CPR/First Aid

Education

BA/BS preferred

Tools

MS Office

Job description

Description

Southall is a premier destination bringing nature, produce and people together in a powerful and unique way.

The Activities Manager directly oversees the Activities team and programming as well as provides logistical support for Apiary, Farm, Orchard, Wellness, and Culinary programs offered at Southall. Southall Staff aim to provide a 5-star level experience in all aspects of their interactions with guests.

Responsibilities:

• Responsible for staff development, operations and day-to-day management of Activities services to Southall guests and the community. Provide logistical & administrative support for other program departments
• Adapt the offerings based on successes, interest and trends, analyzing performance data; update and maintain public descriptions (website, WAY, locals-only Instagram,etc.)
• Post activity related charges to PMS; distributing end-of-day and Sales reports to relevant teams
• Ensure we are meeting all government/required standards for all activities; staying up-to-date on permits, inspections, etc.
• Manage supplies & equipment used in activities
• Work with events team to schedule & execute programming for groups
• Hire, train, and provide operational support of Activities Program Guides and coordinators
• Build relationships with third-party vendors to ensure seamless collaboration and execution of resort programming; also develop opportunities for employee enrichment
• Coordinate with Property Management on development of physical activity areas
• Coordinate with Retail Manager for kiosk sales, activities equipment, etc.
• Support Wellness programming when needed, ensuring those offerings fit into the larger calendar of events
• Quarterly and Annual forecasting, budgeting, and planning
• Work with HR to project seasonal staffing needs and participate in hiring and managing staff

Requirements

• 2+ years of experience in educational, experiential, and/or adventure tours
• 2+ years leading/managing teams and staff
• Some culinary and farming/gardening experience
• Team oriented spirit. Enthusiasm for sustainability, natural world, culinary and visual arts.
• Great communication, internally and public speaking
• Excellent verbal and written communications, giving/receiving direction, and presentation of plans/results;
• Excellent planning, organizational and resource management/allocation skills – with attention to detail;
• Demonstrated ability to prioritize, manage and complete tasks;
• Working knowledge and reasonable capabilities in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
• Excellent team skills, including but not limited to; listening, coaching, guiding, flexible working, adaptability, collaboration, and facilitation
• Excellent communication skills, including but not limited to; listening, asking questions, building consensus, presenting, obtaining buy-in
• CPR/AED & First Aid certification within 30 days of starting employment.
• Must be able to push, pull and lift 50 lbs.
• Valid Drivers License
• Available to work weekends, evenings and/or holidays
• Must be able to walk and stand for prolonged periods as needed and able to work in all weather conditions.
• Experience developing farm-based activities
• Knowledgeable of regenerative farming practices
• Understanding of local food systems and food access
• Resort and destination and/or customer service experience
• BA/BS preferred

Our Benefits

• Competitive compensation package
• Medical, dental, vision, short and long-term disability, company-provided life insurance
• Generous paid time off accruals
• 9 paid holidays annually
• Weekly pay
• 401k and company match
• Education reimbursement
• Best-in-class Employee Assistance Program
• Free weekly outdoor activities and wellness classes
• 30% internal discounts
• Fresh and free daily meal
• Bountiful internal growth opportunities

Our Team

Assembled intentionally with dynamic expertise, the Southall team is offered the unique opportunity to learn humbly with, and from, each other. We invest in a growth mindset and take it upon ourselves to strengthen our knowledge and grit daily. We honor the cycles of nature, get our hands dirty and taste the earth’s bounty in an effort to connect with the land.

We plan with purpose, seeing past the present day and seeking to consider the planet with each step. We embrace a blend of ancient techniques and modern technologies in our practice of sustainability. We celebrate ingenuity and resourcefulness and approach our roles through the eyes of an entrepreneur, looking beyond our respective corners to the big picture.

Acting with intention, we approach each day with gratitude for the opportunity to serve our guests and each other. A humble holder of our Michelin Key, our team strives to provide a level of luxury that feels effortless and sincere, infusing wellness at every turn. The Southall team cares for our visitors with the same caliber of kindness and respect as we care for the humans that work alongside us.

Southall Farm and Inn is committed to a diverse and inclusive workplace. Southall provides equal employment opportunities to applicants and employees and does not discriminate on the basis of age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.