Luxury Optician: Premium Eyewear & Client Experience

Channel Partners, LLC; Chicago, Northern (IL, KY); Hybrid; USD 44,000 - 55,000; Full time

Benefits offered by this job

Weekly pay

Early wage access

Health benefits

Paid time off

Paid training

401(k) matching

Referral bonus

Flexible spending accounts

Career growth

Job summary

Channel Partners Solutions in Chicago, IL seeks a Meta Experience Optician to deliver luxury service, build lasting client relationships, and uphold top optical standards while supporting the Store Manager. You will guide clients in selecting frames and lenses, perform precise measurements, and assist with sales and dispensing of eyewear, ensuring satisfaction and accuracy across interactions.

Candidates should have ABO certification, a High School Diploma, and 2+ years of luxury retail sales,

Qualifications

• ABO certification required
• 2+ years of luxury retail sales experience

Responsibilities

• Deliver a consistently exceptional client experience that exceeds customer satisfaction ratings
• Cultivate long-term client relationships through personalized service and follow-up
• Guide clients in selecting frames and lenses tailored to lifestyle, prescription, and style
• Engage in the sale, the facilitation of sale, and dispensing of eyewear
• Troubleshoot and answer questions for customers
• Adhere to applicable state laws and requirements
• Act as liaison with customers’ optometrists
• Perform precise measurements, fittings, and adjustments to ensure eyewear accuracy
• Stay informed on optical innovations, fashion trends, and product knowledge
• Maintain visual presentation and operational excellence on sales floor
• Manage inventory with accuracy and accountability
• Train, coach, and mentor team members to elevate performance
• Provide expertise in prescription troubleshooting and lens tech
• Embody Meta Labs’ mission, values, and culture
• Celebrate wins, lead by example, and inspire others
• Strict adherence to privacy laws surrounding prescriptions and PII

Skills

Optical theory

Client relationships

Communication skills

Problem solving

Retail systems

Flexible hours

Education

High School Diploma

ABO certification

Job description

Channel Partners Solutions in Chicago, IL seeks a Meta Experience Optician to deliver luxury service, build lasting client relationships, and uphold top optical standards while supporting the Store Manager. You will guide clients in selecting frames and lenses, perform precise measurements, and assist with sales and dispensing of eyewear, ensuring satisfaction and accuracy across interactions.

Candidates should have ABO certification, a High School Diploma, and 2+ years of luxury retail sales,