Luxury Operations Lead - Distribution & Process Optimization

JP04 Richemont Japan LLC; Grand Prairie (TX); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) with employer match

Wellness reimbursement

Paid time off

Job summary

Richemont is seeking an Operations Lead to supervise daily activities at the luxury retail distribution center in the United States. You will optimize processes, manage shifts, and ensure high quality, security, and cost efficiency while coordinating with brands and internal teams.

You will lead a team, implement SOPs, monitor KPIs, and drive Lean/5S improvements, with a focus on safety and cross-functional collaboration across departments and shifts.

Qualifications

• 2-3 years of experience in operations or similar environment.
• Strong knowledge of distribution center operations (receiving, storage, picking, packing, shipping).
• Experience with Warehouse Management Systems; SAP experience a strong plus.
• Intermediate knowledge of Microsoft Office applications.

Responsibilities

• Assist the supervisor in daily tasks and handoffs across shifts.
• Train and mentor a team; monitor performance and ensure policy adherence.
• Oversee efficient processing of luxury retail products; monitor KPIs and bottlenecks.
• Act as the point of contact for brands/Maisons and coordinate cross-functional teams.
• Lead SOP implementation and continuous improvement using Lean/5S; conduct audits.

Skills

Team Leadership

Problem Solving

Communication

Lean/5S Principles

Data-driven Decisions

Education

High school diploma or equivalent

Tools

SAP/WMS

Microsoft Excel

Job description

Richemont is seeking an Operations Lead to supervise daily activities at the luxury retail distribution center in the United States. You will optimize processes, manage shifts, and ensure high quality, security, and cost efficiency while coordinating with brands and internal teams.

You will lead a team, implement SOPs, monitor KPIs, and drive Lean/5S improvements, with a focus on safety and cross-functional collaboration across departments and shifts.