Operations Supervisor - Luxury Retail & Distribution

Saks Fifth Avenue Llc; United States; On-site; USD 51,000 - 68,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Life insurance

Disability insurance

Critical illness

Hospital and accident insurance

Job summary

Exemplar Luxury Group is seeking a Supervisor, Operations to oversee department associates and optimize workload across distribution channels. You will recruit, interview and hire, coach staff, maintain productivity, and ensure safety standards. This role offers growth opportunities within the luxury retail logistics network.

The position emphasizes attention to detail, independent work, and strong communication as you manage daily workflows and coordinate with other departments to meet goals.

Qualifications

• Bachelor’s degree or 2+ years related experience; or the equivalent combination.
• Experience in supervising; hiring and coaching.
• Ability to maintain productivity and monitor attendance.
• Strong communication and organizational skills.

Responsibilities

• Review quality performance scores and coach associates as needed.
• Update department workload boards and adjust resources as needed.
• Recruit, interview and hire associates.
• Maintain daily productivity and monitor attendance.
• Provide training to improve accuracy and efficiency.
• Be proactive in cross training and record skills for each associate.
• Plan daily workflow, assignments and priorities.
• Coordinate flow with other departments to meet distribution goals.
• Maintain communication with manager regarding activities and issues.
• Ensure safety guidelines are followed.
• Complete all administrative tasks as assigned.
• Create, manage, and support recognition and communication programs.

Skills

Attention to detail

Independent work

Recruitment & hiring

Performance coaching

Training & development

Cross-department coordination

Strong communication

Education

Bachelor’s degree or 2+ years related experience

Job description

Exemplar Luxury Group is seeking a Supervisor, Operations to oversee department associates and optimize workload across distribution channels. You will recruit, interview and hire, coach staff, maintain productivity, and ensure safety standards. This role offers growth opportunities within the luxury retail logistics network.

The position emphasizes attention to detail, independent work, and strong communication as you manage daily workflows and coordinate with other departments to meet goals.