Luxury Night Auditor: Finances & Overnight Guest Service

Auberge Collection; California; Presencial; USD 34.000 - 37.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Benefits

Descripción de la vacante

Auberge du Soleil in Napa Valley is seeking a Night Auditor to safeguard financial integrity during overnight hours. You will ensure accurate accounting, meticulous record-keeping, and a seamless transition between business days.

Responsibilities include end-of-day audits, reconciling accounts, guiding overnight check-ins/outs, producing daily reports for management, assisting guests, and handling late arrivals with a gracious, unobtrusive service. This role offers competitive pay and benefits.

Formación

• High School diploma or equivalent.
• Experience at a luxury hospitality property preferred.
• Ability to communicate in English verbally and in writing.
• Proficiency with computers.
• One year of experience in a clerical position with emphasis in customer relations.
• One year of experience in a cash-handling position.
• Basic knowledge of account theory.

Responsabilidades

• Conduct end-of-day financial audits, including reconciling accounts, verifying transactions, and ensuring accuracy in financial records.
• Facilitate the check-in and check-out processes during overnight hours, ensuring accuracy in-room charges, payments, and guest information.
• Generate and distribute daily reports summarizing financial transactions, room occupancy, and other relevant information for management review.
• Assist guests during overnight hours, addressing inquiries, handling reservations, and ensuring a positive experience for late-night arrivals or early departures.
• Provide overnight In-Room Dining service in accordance with hotel standards upon request of guests.
• Monitor security and safety systems, address any issues or concerns that may arise during the night, and report incidents to appropriate personnel.

Conocimientos

English communication

Customer service

Computer proficiency

Educación

High School diploma or equivalent

Experience in luxury hospitality

Herramientas

Cash handling software

Descripción del empleo

Auberge du Soleil in Napa Valley is seeking a Night Auditor to safeguard financial integrity during overnight hours. You will ensure accurate accounting, meticulous record-keeping, and a seamless transition between business days.

Responsibilities include end-of-day audits, reconciling accounts, guiding overnight check-ins/outs, producing daily reports for management, assisting guests, and handling late arrivals with a gracious, unobtrusive service. This role offers competitive pay and benefits.