Luxury Multifamily Leasing Specialist

Thompson Thrift; San Tan Valley (AZ); On-site; USD 22,000 - 33,000; Full time

Job summary

Thompson Thrift is seeking a Leasing Consultant for The Stella in San Tan Valley, AZ. You will drive occupancy and revenue by guiding prospects through the leasing journey and delivering an engaging, customer-focused experience at a Class A multifamily community.

You will showcase property features, support marketing efforts, and maintain strong resident relationships while coordinating with on-site teams to ensure a high-performing leasing environment.

Qualifications

• High school diploma or GED required; equivalent experience may be considered.
• Minimum of 1 year of experience in leasing, sales, customer service, or a professional office environment.
• Experience in multifamily leasing, sales, or hospitality preferred.
• Class A or luxury multifamily experience a plus.
• Flexibility to work some evenings; must be able to work weekends.
• A valid driver’s license and reliable vehicle is required for this role for purpose of routine outreach marketing and shopping comps; mileage reimbursement will be provided at IRS current rate.
• Must be able to meet the physical requirements of the role, including frequent lifting of 10 to 25 pounds and occasional lifting up to 40 pounds, with or without reasonable accommodation.
• Experience with transparent, upfront pricing of rent and required fees to ensure total cost clarity is a plus. (For Colorado Applicants)

Responsibilities

• Greet and engage prospective residents, providing personalized tours that highlight the value and features of the community
• Guide prospects through the application and leasing process, effectively addressing questions and overcoming objections
• Support leasing performance by contributing to occupancy goals, conversion efforts, and overall community success
• Respond to prospect inquiries across multiple channels, including phone, email, and digital platforms, in a timely and professional manner
• Deliver a high level of customer service to both prospective and current residents, supporting satisfaction and retention
• Support marketing and outreach efforts, including online presence, reputation management, and community events
• Maintain detailed knowledge of the community, amenities, and surrounding market to effectively position the property
• Prepare lease documentation, process applications, and maintain accurate and complete records
• Assist with resident move-ins, onboarding, and communication to ensure a seamless experience
• Collaborate with on-site management and team members to support a high-performing leasing environment

Skills

Sales aptitude

Communication skills

Customer service mindset

Multitasking

Organizational skills

MS Office

Yardi

Education

High school diploma or GED

Tools

Yardi

Job description

Thompson Thrift is seeking a Leasing Consultant for The Stella in San Tan Valley, AZ. You will drive occupancy and revenue by guiding prospects through the leasing journey and delivering an engaging, customer-focused experience at a Class A multifamily community.

You will showcase property features, support marketing efforts, and maintain strong resident relationships while coordinating with on-site teams to ensure a high-performing leasing environment.