Luxury Mini Bar Concierge — Guest Rooms & Service

Fairmont Hotels & Resorts; New Orleans (LA); On-site; USD 28,000 - 34,000; Full time

Job summary

Fairmont New Orleans is seeking a minibar attendant to replenish and manage in-room inventory, ensuring accurate charges and reporting.

This luxury property features 250 guest rooms, four dining venues, and a rooftop pool, offering opportunities to collaborate with Housekeeping, Front Office, and F&B teams to deliver exceptional guest experiences.

Join a brand that upholds high standards of service, confidentiality, and safety while working flexible schedules in a vibrant New Orleans setting.

Qualifications

• Hospitality, food & beverage, retail, inventory, or guest service experience preferred.
• Luxury hotel or in-room dining experience preferred.
• Strong attention to detail and organizational skills.
• Ability to work independently and efficiently with minimal supervision.
• Excellent communication and guest service skills.
• Basic math and inventory tracking skills required.
• Professional appearance and demeanor required.
• Ability to maintain confidentiality and professionalism in guest-facing environments.
• Ability to work flexible schedules including mornings, evenings, weekends, and holidays as operationally required.
• Must be legally authorized to work in the United States.
• Must meet Louisiana legal requirements for alcohol service if assigned duties involving alcoholic beverages.
• Must possess or be able to obtain a valid Louisiana Responsible Vendor (RV) Server Permit if assigned alcohol-related duties.
• Must possess or be able to obtain any required Louisiana food safety certifications in accordance with local and state regulations.

Responsibilities

• Replenish and maintain mini bar inventory in guest rooms according to hotel standards and established par levels.
• Accurately record consumed items and ensure proper posting of charges to guest accounts.
• Inspect mini bar products for freshness, quality, expiration dates, and presentation standards.
• Maintain cleanliness and organization of mini bar storage areas, carts, and guest room service equipment.
• Respond promptly and professionally to guest requests related to mini bar service and amenities.
• Deliver amenities, beverages, snacks, and special requests to guest rooms as assigned.
• Maintain inventory records and communicate replenishment needs to leadership appropriately.
• Ensure compliance with hotel policies regarding responsible alcohol handling and service.
• Verify age identification when applicable and comply with Louisiana alcohol service laws and hotel procedures.
• Collaborate with Housekeeping, Front Office, and Food & Beverage teams to support seamless guest experiences.
• Report maintenance concerns, missing inventory, or guest room issues promptly.
• Maintain confidentiality, professionalism, and discretion while entering occupied guest rooms.
• Follow all food safety, sanitation, and workplace safety procedures.
• Uphold luxury hospitality standards through professionalism, appearance, and exceptional guest service.

Skills

Attention to detail

Organizational skills

Communication

Guest service

Independent work

Flexible schedule

Job description

Fairmont New Orleans is seeking a minibar attendant to replenish and manage in-room inventory, ensuring accurate charges and reporting.

This luxury property features 250 guest rooms, four dining venues, and a rooftop pool, offering opportunities to collaborate with Housekeeping, Front Office, and F&B teams to deliver exceptional guest experiences.

Join a brand that upholds high standards of service, confidentiality, and safety while working flexible schedules in a vibrant New Orleans setting.