Luxury Lobby Server – Maui Oceanfront Resort

Fairmont Hotels & Resorts; Wailea (HI); On-site; USD 18,000 - 26,000; Full time

Job summary

Fairmont Kea Lani in Maui is seeking a courteous Server for Pilina lobby lounge to connect guests with our Hawaiian-inspired cuisine and service. You will showcase detailed knowledge, descriptive recommendations and seamless hospitality to turn moments into memories.

With a focus on guest satisfaction and teamwork, you will work in our all-suite luxury resort, adhere to sanitation standards, and participate in monthly promotions while delivering aloha spirit to discerning guests.

Qualifications

• Minimum two years serving in a high-volume restaurant.
• Wine knowledge is a plus for guest experiences.
• Experience in a 4-diamond hotel is an asset.

Responsibilities

• Confirm station assignment.
• Complete daily opening checklist and duties.
• Follow Fairmont Kea Lani service sequence to welcome and serve guests.
• Know all menu items, garnishes, contents and preparation methods.
• Provide engaging, aloha-inspired service and up-sell when appropriate.

Skills

Serving experience

Wine knowledge

Luxury hospitality

Education

High School diploma or equivalent

Job description

Fairmont Kea Lani in Maui is seeking a courteous Server for Pilina lobby lounge to connect guests with our Hawaiian-inspired cuisine and service. You will showcase detailed knowledge, descriptive recommendations and seamless hospitality to turn moments into memories.

With a focus on guest satisfaction and teamwork, you will work in our all-suite luxury resort, adhere to sanitation standards, and participate in monthly promotions while delivering aloha spirit to discerning guests.