Luxury Leasing Specialist – Premier Resident Experience

Russo Property Management LLC; Garwood (NJ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive salary

Medical coverage

Dental coverage

Vision coverage

401K

Life insurance

Paid sick time

Paid holiday time

Paid vacation time

Free access to fitness centers

Job summary

Russo Property Management LLC is seeking an enthusiastic Leasing Specialist for its Garwood, NJ property. You will work closely with the Property Manager to lease up the community and ensure a first-class resident experience.

Responsibilities include handling applications and renewals, showing units, and coordinating with maintenance to prepare move-ins. A high school diploma and 2–4 years in luxury multifamily housing are required; bilingual skills and Yardi/Microsoft Office are a plus.

Qualifications

• 2-4 years of experience in a luxury multifamily apartment community.
• Must have strong organizational abilities, customer service skills, and an attention to detail.
• Bilingual a plus; familiarity with Fair Housing, ADA, Fair Credit Reporting Act, and related laws governing multi-family housing operations.

Responsibilities

• Greet prospective residents and provide detailed community tours.
• Provide excellent administrative support including processing new applications and lease renewals, preparing renewal letters, maintaining a monthly renewal log to closely monitor occupancy, and organizing and maintaining resident files per company procedure.
• Handle signing of leases, walking apartments for move-ins and show-able units.
• Assist new residents during the move-in process – explain lease agreement, community rules, location of amenities, and a walk through of their new home at time of moving in.
• Work with the maintenance department to handle apartment turnovers, move-ins, and work order requests and assist in maintaining the cleanliness of show-able units and tour routes including grounds and common areas.
• Physically inspects the community when on grounds and report any maintenance needs to the team.
• Play a key role in resolving resident concerns and issues.
• Maintain thorough product knowledge of the property, sister properties, and competitors.
• Assist Property Manager in developing and implementing effective marketing goals to increase traffic and leads, and innovative strategies that build positive buzz and key connections with current residents and prospects.

Skills

Customer service

Organizational skills

Communication

Team player

Education

High School / GED

Tools

Microsoft Office

Yardi

Job description

Russo Property Management LLC is seeking an enthusiastic Leasing Specialist for its Garwood, NJ property. You will work closely with the Property Manager to lease up the community and ensure a first-class resident experience.

Responsibilities include handling applications and renewals, showing units, and coordinating with maintenance to prepare move-ins. A high school diploma and 2–4 years in luxury multifamily housing are required; bilingual skills and Yardi/Microsoft Office are a plus.