Luxury Leasing Administrator — On-Site NYC Leasing Ops

REAL New York; New York (NY); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Vision insurance

Job summary

REAL New York is seeking a Leasing Administrator to join the on-site team for one of Manhattan’s newest luxury residential developments. The role will support daily leasing operations, including inquiries, appointment scheduling, prospect tracking, applications, lease documentation, and reporting.

The ideal candidate is organized, responsive, detail-oriented, and comfortable managing a high volume of activity in a fast-paced environment.

Qualifications

• Strong organizational skills and attention to detail.
• Ability to manage a high volume of inquiries, appointments, follow-ups, and administrative tasks.
• Excellent written and verbal communication skills.
• Professional and responsive when communicating with prospective residents.
• Strong time-management and follow-through.
• Comfortable working with calendars, scheduling systems, databases, and detailed records.
• Familiarity with Yardi and RentCafe is a plus.
• Proficiency in Microsoft Office, particularly Excel.

Responsibilities

• Monitor incoming leasing inquiries and ensure timely responses.
• Schedule and coordinate property tours and appointments.
• Manage the leasing calendar, including appointment confirmations and updates.
• Assist with prospect follow-up before and after appointments.
• Maintain accurate prospect information, notes, appointment details, and lead statuses in Yardi and RentCafe.
• Provide prospects with general information about the property, availability, and leasing process.
• Track inquiries, appointments, follow-ups, applications, and outstanding items.
• Review applications for completeness and follow up on missing documents.
• Assist with lease preparation, riders, signatures, deposits, and related documentation.
• Maintain accurate and organized leasing records.
• Prepare daily and weekly reports on inquiries, appointments, traffic, applications, and leases.
• Keep property listings, availability, and leasing information up to date.
• Coordinate with the leasing team, property management, and building staff as needed.
• Assist with additional administrative and leasing needs throughout the lease-up.

Skills

Organizational skills

Attention to detail

Communication skills

Time management

High volume inquiries handling

Tools

Yardi

RentCafe

Excel

Microsoft Office

Job description

REAL New York is seeking a Leasing Administrator to join the on-site team for one of Manhattan’s newest luxury residential developments. The role will support daily leasing operations, including inquiries, appointment scheduling, prospect tracking, applications, lease documentation, and reporting.

The ideal candidate is organized, responsive, detail-oriented, and comfortable managing a high volume of activity in a fast-paced environment.