Luxury Lead Cashier & Brand Ambassador

Tapestry (Coach/Kate Spade); Vero Beach (FL); On-site; USD 27,000 - 38,000; Full time

Job summary

Coach Retail is seeking a Lead Cashier to deliver exceptional customer experiences at the checkout, promote the Insider Program, and maintain accurate cash handling. You will train and mentor fellow cashiers, ensure policy compliance, and support store operations in a fast-paced luxury environment.

This role requires 1+ year in cashier/retail, familiarity with POS systems, and strong English communication. Flexibility for evenings, weekends, and holidays is expected; lifting up to 25 lbs is

Qualifications

• 1+ years in cashier or retail roles; luxury retail experience preferred.
• Familiarity with POS systems, mobile technology, and basic computer skills.
• Ability to work in a fast-paced environment and meet business needs.

Responsibilities

• Deliver exceptional customer service at checkout; greet customers warmly and create a lasting impression.
• Act as an ambassador for the Insider Program; promote add-on sales and gift cards.
• Maintain accuracy in cash handling, media management, and compliance with all policies.
• Process returns, repairs, and damaged goods per company standards; complete end-of-shift audits with management.
• Keep cashwrap organized and clean; monitor equipment and report issues promptly.
• Assist in training and mentoring cashiers to uphold service and operational excellence.

Skills

Customer service

Cash handling

POS systems

Mentoring

Retail experience

Tools

POS systems

Mobile technology

Basic computer skills

Job description

Coach Retail is seeking a Lead Cashier to deliver exceptional customer experiences at the checkout, promote the Insider Program, and maintain accurate cash handling. You will train and mentor fellow cashiers, ensure policy compliance, and support store operations in a fast-paced luxury environment.

This role requires 1+ year in cashier/retail, familiarity with POS systems, and strong English communication. Flexibility for evenings, weekends, and holidays is expected; lifting up to 25 lbs is