Luxury Jewelry Store Lead — Sales & Coaching

Bailey's Fine Jewelry; Cary (NC); On-site; USD 42,000 - 55,000; Full time

Job summary

Bailey's Fine Jewelry, a family-owned luxury retailer, seeks an Assistant Manager to lead sales and coach a high-performing team. You will deliver exceptional client experiences and uphold our reputation for quality.

In this role you’ll oversee daily operations, mentoring staff and driving results while maintaining the store's luxury standards. Weekend and peak-season flexibility is required to support growth and client service.

Qualifications

• Proven experience in retail sales with a track record of meeting or exceeding sales goals.
• Strong coaching, communication, and interpersonal skills.
• High emotional intelligence and the ability to resolve conflicts and foster a positive team environment.
• Self-motivated and proactive, with a drive to succeed.
• Flexibility to work weekends, holidays, and extended hours during peak seasons.

Responsibilities

• Lead from the front to drive sales and inspire your team to reach targets.
• Mentor and train staff, building a culture of continuous improvement.
• Deliver exceptional service to clients and uphold the store's luxury reputation.
• Support day-to-day operations, including opening/closing, inventory, and merchandising.
• Own the store's success with initiative and proactive problem-solving.
• Navigate challenges with empathy to maintain positive relationships.

Skills

Sales leadership

Coaching

Customer experience

Operational support

Ownership mindset

Emotional intelligence

Job description

Bailey's Fine Jewelry, a family-owned luxury retailer, seeks an Assistant Manager to lead sales and coach a high-performing team. You will deliver exceptional client experiences and uphold our reputation for quality.

In this role you’ll oversee daily operations, mentoring staff and driving results while maintaining the store's luxury standards. Weekend and peak-season flexibility is required to support growth and client service.