Assistant Store Manager/Sales Floor Manager

Bailey's Fine Jewelry; Raleigh (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

A family-owned fine jewelry store in Raleigh is seeking an Assistant Manager to drive sales and mentor team members. This role emphasizes exceptional customer service in a luxurious environment. Ideal candidates will have a strong retail sales background and leadership skills, contributing to a legacy of excellence. Flexibility to work during peak seasons is required, and candidates should send resumes to [e-mail].

Qualifications

• Proven experience in retail sales with a track record of meeting or exceeding sales goals.
• Strong coaching, communication, and interpersonal skills.
• High emotional intelligence and the ability to resolve conflicts.

Responsibilities

• Drive sales by leading from the front and inspiring your team.
• Mentor and train team members for continuous improvement.
• Deliver exceptional service and create memorable customer experiences.
• Assist in managing store operations and inventory oversight.
• Identify opportunities for improvement and drive results.
• Navigate challenges with empathy to maintain positive relationships with customers and staff.

Skills

Sales Leadership

Coaching skills

Customer service

Emotional intelligence

Self-motivated

Job description

Drive Sales Excellence in a Legacy of Luxury

Are you a self‑motivated leader with a passion for sales, exceptional communication skills, and a talent for coaching others to success? Join our family‑owned fine jewelry store as an Assistant Manager. For 75 years, we’ve built a reputation as the go‑to destination for high‑end fine jewelry, designer collections, and luxury watches, and we’re seeking someone to help us continue this tradition of excellence.

What You’ll Do:

• Sales Leadership: Drive sales by leading from the front, inspiring your team to meet and exceed goals.
• Coaching and Development: Mentor and train team members, fostering a culture of continuous improvement and excellence.
• Customer Experience: Deliver exceptional service to our clientele, creating memorable experiences that uphold our reputation for luxury and quality.
• Operational Support: Assist in managing day‑day store operations, including opening and closing procedures, inventory oversight, and visual merchandising.
• Ownership Mindset: Treat the store as your own, taking initiative to identify opportunities for improvement and driving results.
• Emotional Intelligence: Navigate challenges with empathy, maintaining positive relationships with customers and team members.

What Makes This Job Special:

• Family‑Owned Tradition: Work in an environment that values integrity, quality, and community.
• Sales‑Driven Culture: Thrive in a role where your sales expertise and leadership skills directly impact success.
• Luxurious Surroundings: Represent the finest in luxury jewelry and watches.
• Growth Opportunities: Develop your leadership skills in preparation for future advancement.

What We’re Looking For:

• Proven experience in retail sales with a track record of meeting or exceeding sales goals.
• Strong coaching, communication, and interpersonal skills.
• High emotional intelligence and the ability to resolve conflicts and foster a positive team environment.
• Self‑motivated and proactive, with a drive to succeed.
• A passion for treating the business as your own, with a focus on results and continuous improvement.
• Flexibility to work weekends, holidays, and extended hours during peak seasons.

Why Join Us?

As an Assistant Manager, you’ll be a key part of our leadership team, helping to shape the success of our store while creating exceptional experiences for customers and team members alike. Your contributions will leave a lasting impact on our legacy of excellence.

How To Apply

Send your resume and a cover letter highlighting your sales achievements and leadership skills to [e-mail]. We can’t wait to welcome you into our family of fine jewelry professionals.

Lead with Passion and Make an Impact—Apply Today!