Luxury Jewelry Operations Specialist

Brobston Group; Bal Harbour Village (FL); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Disability insurance

Job summary

Saks Fifth Avenue is a leading luxury retailer operating across North America with a focus on an exceptional customer experience. The Specialized Operations Associate supports daily General Office functions and jewelry department operations under the Assistant General Manager, Operations.

Responsibilities include opening the store, cash handling, processing deposits, reconciling chargebacks, resolving customer issues, and maintaining jewelry standards, transfers, and show setups.

Qualifications

• Must be able to lift cartons up to 15 lbs, climb ladders, handle racks and carts of merchandise.
• Strong computer skills (Google, MS Office) and adapt to new technology.
• Ability to work in a fast-paced, team-oriented environment with multitasking.

Responsibilities

• Open the store and manage safe, controllers, registers and reports.
• Handle daily cash entries, deposits, chargebacks, and cash counts.
• Resolve internal/external customer issues and process jewelry-related tasks.
• Receive, verify and book jewelry per company standards; process re-tickets and transfers.
• Maintain repair logs and track repairs; assist in trunk shows and show setup.

Job description

Saks Fifth Avenue is a leading luxury retailer operating across North America with a focus on an exceptional customer experience. The Specialized Operations Associate supports daily General Office functions and jewelry department operations under the Assistant General Manager, Operations.

Responsibilities include opening the store, cash handling, processing deposits, reconciling chargebacks, resolving customer issues, and maintaining jewelry standards, transfers, and show setups.