Boutique Assistant – Luxury Client Experience & Ops

SAKS & CO; USA; Vor Ort; USD 30.000 - 33.000; Vollzeit

Benefits dieser Stelle

Amazing employee discount

Medical, dental and vision insurance

401(k) retirement plan

Life and disability insurance

Zusammenfassung

Bergdorf Goodman invites applications for a Boutique Assistant to support sales appointments and maintain a premium client environment. You will contribute to post‑sale activities and ensure accurate client data, with a focus on delivering a luxury experience to discerning shoppers.

You will assist the Dior at Bergdorf Goodman team, ring POS transactions, handle order tracking and client communications, organize appointments, and help with digital selling and social media presence, while

Qualifikationen

• High School Diploma / equivalency required.
• Associates must be willing to work a flexible schedule including evenings, weekends and holidays.
• Passion for providing a luxury client experience and strong knowledge of fashion.

Aufgaben

• Assist the DIOR at Bergdorf Goodman team in preparing for and executing selling appointments.
• Ring transactions accurately at the Point of Sale (POS).
• Complete all post-appointment follow-up tasks, including order tracking, managing alterations, and writing thank you notes.
• Help organize appointment scheduling and manage the Shopper's calendar.
• Enter and maintain precise clientele information in Connect and at POS.
• Assist with Digital selling activities and maintaining a Social Media presence as directed.
• Support the organization of gifting initiatives and experiences for Top Clients in partnership with the PCR team.
• Ensure all unsold merchandise is efficiently returned to stock post-appointment.
• Ensure the cleanliness of fitting rooms by coordinating with housekeeping and maintenance services when necessary.

Kenntnisse

Luxury client experience

Fashion knowledge

Ausbildung

High School Diploma / equivalency

Jobbeschreibung

Bergdorf Goodman invites applications for a Boutique Assistant to support sales appointments and maintain a premium client environment. You will contribute to post‑sale activities and ensure accurate client data, with a focus on delivering a luxury experience to discerning shoppers.

You will assist the Dior at Bergdorf Goodman team, ring POS transactions, handle order tracking and client communications, organize appointments, and help with digital selling and social media presence, while