Luxury In-Room Dining Server | Guest Experience

Auberge Resorts Collection; South Carolina; Hybrid; USD 34.000 - 48.000; Vollzeit

Benefits dieser Stelle

Free Parking

Free Team Member Cafeteria

Holiday Pay

Team Member Stay Program

50% off F&B + Spa

Zusammenfassung

Auberge Collection's Kiawah River property seeks an In-Room Dining Server to deliver exceptional in-room dining experiences for guests and colleagues.

Take and input orders into the POS, deliver items promptly, and maintain accurate billing while upholding the highest standards of food safety and guest satisfaction. The role includes setting up rooms, handling payments, and supporting team operations in a luxury setting.

Qualifikationen

• Minimum of one year experience in customer service or the foodservice/hospitality industry.
• Must meet the minimum age requirements for food and alcohol service.
• Ability to work a flexible schedule, including weekends and holidays, according to department needs.
• Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position.
• Ability to lift 30lbs

Aufgaben

• Accurately and quickly take and place orders and input them into the POS system ensuring correct timing and billing.
• Deliver requested items in an efficient and timely manner.
• Relate with guests about needs, and satisfaction with the beverage and drinks, ensuring a consistently caring and high-quality service
• Retrieve orders from the POS system and communicate any special requests or modifications to the kitchen. Maintain knowledge of all menu items.
• Prepare the guest check accurately and collect payment or signature, as required
• Operate, maintain, and properly clean all restaurant equipment and fittings
• Ensure that the food delivery is tidy and keep an accurate par of food items such as beverages and snacks, as well as non-food items like menu cards, napkins, straws, etc. on cart and in storage areas.
• Use safe food handling procedures and maintain a safe working environment by using proper skills and food safety guidelines
• Clean and maintain in-room private/mini-bars; report damage, or malfunctioning units
• Check quality and expiration of all items; discard and replace according to established procedures.

Kenntnisse

Customer service

Hospitality experience

Flexible schedule

Tools

POS system

Jobbeschreibung

Auberge Collection's Kiawah River property seeks an In-Room Dining Server to deliver exceptional in-room dining experiences for guests and colleagues.

Take and input orders into the POS, deliver items promptly, and maintain accurate billing while upholding the highest standards of food safety and guest satisfaction. The role includes setting up rooms, handling payments, and supporting team operations in a luxury setting.