Luxury In‑Room Dining Server — Elevate Guest Experience

Montage International; Newport Beach (CA); Sur place; USD 22 000 - 28 000; Temps partiel

Avantages offerts par ce poste

Free meals

Free uniforms and cleaning

Hotel discounts

Healthcare benefits

401k retirement plan with company

Associates’ events throughout the year

Résumé du poste

Montage International is seeking an energetic IRD Server (Part-time) at Pendry in Newport Beach. You will deliver food and beverages, assist guests with menu selections and dietary questions, and uphold service standards in a luxury hotel setting.

The role requires at least one year in food and beverage operations, strong guest engagement, and flexibility including weekends and holidays; micros or POS experience is a plus. We offer meals, uniforms, hotel discounts, healthcare, and 401k matching.

Qualifications

• One year minimum of experience in food and beverage operations.
• Luxury hotel experience, a plus.
• Ability to work a flexible schedule, including weekends and holidays.
• Basic communication skills.
• Prior Micros or other systems experience, a plus.

Responsabilités

• Ensure food and beverages are being served in a professional and timely manner.
• Assist guests with menu selections, providing recommendations and answering questions about ingredients, preparation methods, and dietary restrictions.
• Take food and beverage orders accurately and efficiently, ensuring special requests or modifications are recorded and communicated to the kitchen staff.
• Anticipate guest needs throughout the meal service, such as refilling drinks, clearing empty plates, and offering dessert or coffee options.
• Check in with guests periodically to ensure satisfaction with their meals and address any concerns or issues promptly.
• Promote menu items, specials, and promotions to guests, using suggestive selling techniques to increase sales and enhance the dining experience.
• Adhere to all cleaning and safety standards
• Attend daily pre-shift meeting
• Consistently follow the food & beverage sequencewith the utmost attention to detail
• Deliver on guests’ expectations and have the desire to create WOW moments
• Perform additional duties as assigned that may be outside of the normal scope of duties, based on business needs

Connaissances

Customer service

Communication

Teamwork

Upselling

Outils

POS system

Micros

Description du poste

Montage International is seeking an energetic IRD Server (Part-time) at Pendry in Newport Beach. You will deliver food and beverages, assist guests with menu selections and dietary questions, and uphold service standards in a luxury hotel setting.

The role requires at least one year in food and beverage operations, strong guest engagement, and flexibility including weekends and holidays; micros or POS experience is a plus. We offer meals, uniforms, hotel discounts, healthcare, and 401k matching.