Luxury In-Room Dining Manager — VIP Service Lead

Salamander Resort & Spa; Middleburg (VA); Vor Ort; USD 39.000 - 41.000; Vollzeit

Zusammenfassung

Salamander Middleburg in Middleburg, VA is seeking an Assistant In-Room Dining Manager to lead the In-Room Dining team and deliver personalized service aligned with Forbes Five-Star standards. This hands-on leadership role oversees daily operations, VIP amenities, and honor bar service, while developing a team that anticipates guest needs and maintains flawless presentation.

The ideal candidate brings prior F&B supervisory or managerial experience in a luxury setting, excellent leadership and

Qualifikationen

• F&B supervisory or managerial experience in luxury settings.
• Experience in in-room dining, VIP amenities, or honor bar operations preferred.
• Familiarity with Forbes service standards and personalized guest service.

Aufgaben

• Lead daily In-Room Dining operations: order taking, coordination, delivery, presentation, and tray retrieval.
• Coach and develop Service Professionals through briefings, training, and feedback.
• Uphold Forbes service standards through observations and coaching.
• Coordinate VIP and special occasion amenities with Culinary, Front Office, Housekeeping, and other departments.
• Oversee honor bar replenishment, inventory, rotation, expiration checks, and guest charges.
• Monitor food quality, temperature, presentation, and delivery times.
• Respond to guest requests and resolve issues to ensure satisfaction.
• Assist with scheduling and daily assignments based on occupancy and demand.
• Manage labor, inventory, purchasing, waste, and departmental expenses.
• Promote menu knowledge and upselling opportunities.
• Maintain cleanliness, safety, and proper equipment handling.
• Support hiring, onboarding, and performance feedback.

Kenntnisse

F&B supervisory experience

In‑room dining experience

Forbes standards knowledge

Leadership

Communication

Problem solving

POS systems familiarity

Inventory controls

Food safety practices

Tools

None

Jobbeschreibung

Salamander Middleburg in Middleburg, VA is seeking an Assistant In-Room Dining Manager to lead the In-Room Dining team and deliver personalized service aligned with Forbes Five-Star standards. This hands-on leadership role oversees daily operations, VIP amenities, and honor bar service, while developing a team that anticipates guest needs and maintains flawless presentation.

The ideal candidate brings prior F&B supervisory or managerial experience in a luxury setting, excellent leadership and