Luxury Ice Rink Attendant — Elite Guest Service

Auberge Collection; Park City (UT); On-site; USD 21,000 - 30,000; Full time

Job summary

Goldener Hirsch, Auberge Collection in Deer Valley, Utah is seeking an Ice Rink Attendant to create a safe, welcoming ice-skating experience for hotel guests. This role oversees the daily operation of the hotel’s ice rink and assists guests with skate rentals and fitting.

The ideal candidate is friendly, service-oriented, and attentive to detail, comfortable interacting with guests of all ages and skating abilities, with duties including ticketing, liability waivers, rentals, rink cleanliness,

Qualifications

• Ability to stand and walk for extended periods throughout the shift.
• Ability to work outdoors in cold winter weather conditions.
• Ability to lift and carry up to 25 pounds, including skate bins, equipment, and supplies.
• Frequent bending, kneeling, reaching, and crouching, particularly when assisting guests with skate fittings.
• Ability to move safely around the ice rink and assist guests as needed.
• Shift: 11:00 AM to 7:00 PM

Responsibilities

• Welcome guests and provide a warm, personalized ice-skating experience that reflects the luxury hospitality standards of Goldener Hirsch and Auberge Collection.
• Manage on-site ticket sales, check in guests with advance ticket purchases, and monitor session capacity to ensure a safe and enjoyable experience.
• Ensure all guests have completed and signed the required liability waiver before accessing the ice rink.
• Assist guests with selecting and properly fitting ice skates, ensuring the correct size and a comfortable fit.
• Oversee skate rental operations, including issuing, collecting, sanitizing, organizing, and maintaining accurate rental inventory.
• Maintain the cleanliness, organization, and overall presentation of the ice rink and surrounding rental areas.
• Monitor the rink environment and promptly communicate any safety concerns, maintenance needs, equipment issues, or guest incidents to management.
• Collaborate with the Guest Experience, Front Desk, and Concierge teams to support holiday programming, special activities, and guest requests.

Job description

Goldener Hirsch, Auberge Collection in Deer Valley, Utah is seeking an Ice Rink Attendant to create a safe, welcoming ice-skating experience for hotel guests. This role oversees the daily operation of the hotel’s ice rink and assists guests with skate rentals and fitting.

The ideal candidate is friendly, service-oriented, and attentive to detail, comfortable interacting with guests of all ages and skating abilities, with duties including ticketing, liability waivers, rentals, rink cleanliness,