Aspen Ice Rink Attendant - Guest Care & Safety

Auberge Collection; Aspen (CO); On-site; USD 40,000 - 60,000; Full time

Job summary

Hotel Jerome, Auberge Collection in Aspen looks to hire staff to create a warm, safe skating experience in the courtyard rink. You’ll greet guests, size and fit skates, supervise the ice, support special activations, and uphold safety, service, and brand standards.

You will handle check-in, manage queues, explain rink rules, assist with equipment, perform light maintenance, set up the rink deck, and support events.

Qualifications

• Prior guest-facing role preferred.
• Able to stand/walk for long periods.
• Able to lift/push/pull up to 40 lbs and work outdoors in winter.

Responsibilities

• Welcome guests, manage queues, verify waivers, process payments, and explain rink rules.
• Size, fit, and sanitize skates/helmets; assist with lace-ups and adjustments.
• Monitor ice conditions, pace sessions, enforce rules with confidence and courtesy.
• Perform light ice maintenance and set up rink deck and signage.
• Support holidays, family sessions, and private rentals; operate POS and reconcile counts.

Skills

Guest service

Communication

Safety enforcement

First aid

Hospitality

Education

High school diploma

Job description

Hotel Jerome, Auberge Collection in Aspen looks to hire staff to create a warm, safe skating experience in the courtyard rink. You’ll greet guests, size and fit skates, supervise the ice, support special activations, and uphold safety, service, and brand standards.

You will handle check-in, manage queues, explain rink rules, assist with equipment, perform light maintenance, set up the rink deck, and support events.