Luxury Housekeeping Operations Coordinator

Beemok Hospitality Holdings LLC; Charleston (SC); In loco; USD 38.000 - 52.000; Tempo pieno

Descrizione del lavoro

Beemok Hospitality Holdings LLC seeks a Housekeeping Coordinator to act as the primary communication link between housekeeping staff, other departments, and hotel management. You will manage administrative duties, coordinate daily activities, and maintain high cleanliness standards in a luxury environment, requiring exceptional organization and guest-focused service.

Flexibility to work varied shifts is expected.

Competenze

• Minimum one year in a hotel or hospitality environment.
• Bilingual with verbal & written proficiency in English and Spanish.
• Knowledge of front and back-of-house operations.
• Experience handling phone calls and computer systems.

Mansioni

• Coordinate daily housekeeping operations including room assignments, special requests, and service prioritization.
• Communicate effectively with Room Attendants, Housepersons, and Supervisors to ensure timely and accurate room status updates.
• Maintain close coordination with Front Office, Engineering, and other departments for efficient room turnover and guest satisfaction.
• Input and manage data in property management systems including room status, maintenance issues, and guest preferences.
• Monitor inventory and requisitions for linens, cleaning supplies, and amenities as needed.
• Prepare and distribute daily reports including room occupancy, arrivals, departures, and VIP or special requests.
• Respond to guest requests or complaints related to housekeeping services promptly and professionally.
• Support the Housekeeping leadership team in administrative duties such as scheduling, timekeeping, and training documentation.
• Ensure compliance with hotel standards, safety procedures, and hygiene protocols.
• Assist with inspecting rooms when required to ensure quality and readiness.
• Assist in maintaining a high morale level in the department by displaying a positive attitude.
• Maintain clean and organized work area, including storage areas.

Conoscenze

Bilingual English/Spanish

Strumenti

Property Management System (PMS)

Descrizione del lavoro

Beemok Hospitality Holdings LLC seeks a Housekeeping Coordinator to act as the primary communication link between housekeeping staff, other departments, and hotel management. You will manage administrative duties, coordinate daily activities, and maintain high cleanliness standards in a luxury environment, requiring exceptional organization and guest-focused service.

Flexibility to work varied shifts is expected.