Hotel Executive Housekeeper: Lead Housekeeping & Laundry Ops

Beechwood Hotel Group, LLC; Green Bay (WI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Weekly pay

Referral bonus

Travel rewards

Benefits

Job summary

Beechwood Hotel Group, LLC seeks an Executive Housekeeper to lead the housekeeping and laundry operations in collaboration with the General Manager. This role oversees scheduling, training, inventory, and staff performance while ensuring guest room quality and frontline service standards.

Key duties include directing housekeeping teams, inspecting rooms, managing budgets for supplies, and conducting daily briefings with management.

Responsibilities

• Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.
• Maintain regular attendance in compliance with standards, as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, including proper uniform and name tag per brand standards.
• Monitor and direct all Housekeeping, Houseman and Laundry personnel.
• Inspect all rooms daily.
• Make the schedules for housekeeping, houseman, and laundry (GM to approve weekly).
• Balance and clear room status nightly, compare PM reports with system status and resolve discrepancies.
• Train all Housekeeping personnel to perform duties to standards.
• Ensure staff are attentive, friendly, helpful and courteous to guests and colleagues.
• Order supplies within budget and conduct monthly inventories.
• Conduct interviews, handle complaints, discipline and appraisals.
• Hold daily morning staff meetings.
• Perform daily walk-throughs with GM and Property Engineer.

Job description

Beechwood Hotel Group, LLC seeks an Executive Housekeeper to lead the housekeeping and laundry operations in collaboration with the General Manager. This role oversees scheduling, training, inventory, and staff performance while ensuring guest room quality and frontline service standards.

Key duties include directing housekeeping teams, inspecting rooms, managing budgets for supplies, and conducting daily briefings with management.