Luxury Housekeeping Manager – Sun Valley Opening

Highgate; Ketchum (ID); Presencial; USD 55.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) Retirement Plan

Paid holidays

Paid vacation

Paid sick leave

Employee assistance program (EAP)

Tuition reimbursement

Descripción de la vacante

Viceroy Hotels in Sun Valley, Idaho, is seeking a Housekeeping Manager to oversee daily operations across guestrooms, public areas, and back-of-house spaces, ensuring exceptional cleanliness and service.

Reporting to the Rooms Division Manager, you will establish standards, train the team, and maintain luxury-level SOPs while coordinating with Front Office, Engineering, and other departments to deliver a seamless guest experience.

Formación

• At least 2 years of progressive experience in a hotel or related field.
• Supervisory experience required.
• Proficient in Windows, spreadsheets, and word processing.
• Long hours sometimes required.
• Must be able to multitask and prioritize.

Responsabilidades

• Oversee the daily operation of the Housekeeping department, including guestrooms, public areas, laundry operations, and back-of-house spaces.
• Ensure guestrooms, public areas, and operational spaces are maintained in accordance with cleanliness and service standards.
• Respond promptly and professionally to guest concerns and service recovery situations.
• Recruit, onboard, train, and develop the Housekeeping team aligned with luxury standards.
• Lead SOP development and training for luxury service standards.

Conocimientos

Hotel housekeeping leadership

Guest-service oriented

Attention to detail

Strong communication

Multitasking

Team development

Educación

4-year college degree

2-year college degree

Herramientas

Windows OS

MS Excel

MS Word

Descripción del empleo

Viceroy Hotels in Sun Valley, Idaho, is seeking a Housekeeping Manager to oversee daily operations across guestrooms, public areas, and back-of-house spaces, ensuring exceptional cleanliness and service.

Reporting to the Rooms Division Manager, you will establish standards, train the team, and maintain luxury-level SOPs while coordinating with Front Office, Engineering, and other departments to deliver a seamless guest experience.