Luxury Housekeeping Manager – Lead Elite Guest Experiences

Crystal Creek Hospitality; Charleston (SC); On-site; USD 55,000 - 85,000; Full time

Job summary

Crystal Creek Hospitality’s Planters Inn in Charleston seeks a Housekeeping Manager to lead a premier luxury team. This hands-on role focuses on flawless guest experiences, pristine rooms, and impeccable public spaces, ensuring adherence to the highest cleanliness and presentation standards.

The ideal candidate brings leadership in a luxury setting, excels at team development, and drives operational excellence while maintaining a guest‑centric culture integral to Planters Inn’s famed reputation.

Qualifications

• Minimum three years of housekeeping leadership experience in a hotel, resort, or luxury hospitality environment.
• Strong knowledge of housekeeping operations, procedures, and brand standards.
• Excellent communication and interpersonal abilities.
• Experience utilizing housekeeping management technology and scheduling systems.

Responsibilities

• Lead, coach, and motivate the housekeeping team to deliver exceptional results.
• Foster a positive, respectful, and high-performance work environment.
• Assist with recruiting, onboarding, training, and performance management.
• Develop team members through coaching, mentoring, and skills development.
• Lead by example, maintaining high standards of professionalism and accountability.
• Partner with Front Office and Engineering to exceed guest expectations.

Skills

Leadership

Guest service

Quality inspections

Staff development

Operations management

Job description

Crystal Creek Hospitality’s Planters Inn in Charleston seeks a Housekeeping Manager to lead a premier luxury team. This hands-on role focuses on flawless guest experiences, pristine rooms, and impeccable public spaces, ensuring adherence to the highest cleanliness and presentation standards.

The ideal candidate brings leadership in a luxury setting, excels at team development, and drives operational excellence while maintaining a guest‑centric culture integral to Planters Inn’s famed reputation.