Guest Experience Housekeeper

mcrhotels.com; North Charleston (SC); Hybrid; USD 24,000 - 32,000; Full time

Job summary

Charleston North SC Courtyard is hiring a dedicated Housekeeper to maintain clean guestrooms, hallways, and public areas in a fast-paced hotel.

The role requires a can-do attitude, reliability, ability to follow guidelines, and flexibility to work varied shifts including evenings and weekends; prior hospitality experience is preferred. You will contribute to spotless cleanliness and guest satisfaction through stocking, routine cleaning, and project tasks as assigned.

Qualifications

• Experience in hospitality, service, consumer-facing franchise or related field preferred.
• Can-Do Attitude: Must have a positive attitude and willingness to learn.
• Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures.
• Handle Pace and Pressure: Must work well in stressful, high-pressure situations.
• Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving concerns and issues.
• Communication Skills: Must be able to convey information and ideas clearly.
• Hospitality and Guest Service: Must have a desire to serve all guests.
• Age Requirement: Must be 18 years of age or older to perform this job.
• Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays.
• Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor.Neverwork while off the clock.
• Breaks: Clock in/out for breaks at the designated time on your schedule.
• Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.

Responsibilities

• Housekeeper is responsible for cleaning and preparing guest rooms, hallways, and public areas in the hotel.
• Pre-Cleaning and Stocking: Complete all pre-cleaning duties including stocking room supplies and tools on assigned work cart, attending morning stand-up meeting, folding and/or assisting with any dirty linen in the housekeeping laundry room.
• Clean and Stock Rooms: Thoroughly clean and restock the required number of guest rooms as assigned per shift.
• Additional Cleaning Projects: As assigned by direct supervisor, in storage rooms, public spaces, guest laundry, room deep cleaning activities, as needed. All front and back of house areas should be well-organized and clean.

Skills

Experience in hospitality

Can-Do Attitude

Follow Guidelines

Handle Pace & Pressure

Listening & Conflict Resolution

Communication Skills

Hospitality & Guest Service

Age 18+

Flexible Schedule

Clock-in/out

Breaks

Call Outs

Job description

Charleston North SC Courtyard is hiring a dedicated Housekeeper to maintain clean guestrooms, hallways, and public areas in a fast-paced hotel.

The role requires a can-do attitude, reliability, ability to follow guidelines, and flexibility to work varied shifts including evenings and weekends; prior hospitality experience is preferred. You will contribute to spotless cleanliness and guest satisfaction through stocking, routine cleaning, and project tasks as assigned.