Luxury Housekeeping Director — Elevate Guest Experience

Recess; Savannah (GA); Sur place; USD 70 000 - 110 000; Plein temps

Avantages offerts par ce poste

Health benefits

401(k) plan

Paid time off

Birthday paid

Meal on shift

Employee discount

Fitness classes

Two-night stay

Referral program

Career development

Résumé du poste

Recess Hotel & Club in Savannah seeks an experienced, hands-on Director of Housekeeping to lead our housekeeping operation and uphold exceptional standards in guest rooms and public spaces. This role focuses on daily operations, coaching the team, and delivering a guest-centric, accountable culture.

The ideal candidate has luxury hotel experience, strong operational leadership, and a visible, team-focused management style.

Qualifications

• 3–5 years of progressive housekeeping leadership in upscale or luxury hotels.
• Direct experience as Director/Executive/Assistant Housekeeping or similar.
• Ability to lead large teams and develop managers and supervisors.
• Strong knowledge of inspections, labor planning, scheduling, inventory, and budgeting.
• Strong communication, organization, and problem-solving skills.
• Ability to work evenings, weekends, and holidays as needed.
• Ability to stand, walk, bend, reach, and lift up to 50 pounds.

Responsabilités

• Lead housekeeping operations for guestrooms, public areas, laundry, and uniforms.
• Recruit, train, coach, and develop housekeeping managers, supervisors, and staff.
• Maintain cleaning standards, inspections, productivity, and procedures.
• Oversee room readiness, quality assurance, labor planning, scheduling, inventory, and expenses.
• Partner with Front Office, Engineering and others for seamless operations.
• Foster accountability, recognition, teamwork, and continuous improvement.
• Resolve guest concerns with urgency and professionalism.

Connaissances

Housekeeping leadership

Team development

Operational leadership

Inspections & budgeting

Communication & organization

Scheduling & labor planning

Guest service mindset

Flexibility (hours)

Description du poste

Recess Hotel & Club in Savannah seeks an experienced, hands-on Director of Housekeeping to lead our housekeeping operation and uphold exceptional standards in guest rooms and public spaces. This role focuses on daily operations, coaching the team, and delivering a guest-centric, accountable culture.

The ideal candidate has luxury hotel experience, strong operational leadership, and a visible, team-focused management style.