Luxury Housekeeping Assistant Manager — 5-Star Standards

Salamander Resort; Middleburg (FL); Hybrid; USD 55.000 - 75.000; Vollzeit

Zusammenfassung

The Housekeeping Assistant Manager role in Middleburg, VA, US supports the daily operation of the housekeeping and laundry departments, ensuring the team performs to Forbes 5 star and AAA 5 diamond standards. Responsibilities include overseeing daily operations, scheduling and payroll, coaching staff, and conducting regular inspections to maintain luxury quality.

Requires 5 years of related experience, strong communication, and proficiency in Microsoft Office.

Qualifikationen

• Must be 18 years of age or older.
• High School diploma or GED; Bachelor’s degree preferred.
• Excellent verbal and written communication skills.
• Five years related experience and/or training, or equivalent education/experience.
• 2+ years in a 5 Star/5 Diamond luxury hotel is preferred.
• Proficient in Microsoft Office (Publisher, Word, Excel, Outlook).

Aufgaben

• Oversees the day-to-day operation of Housekeeping and Laundry.
• Assist with schedules and payroll management.
• Coach, train, and develop staff to meet luxury standards.
• Monitor and score teams to achieve high-quality standards.
• Conduct regular resort inspections for cleanliness and maintenance.
• Lead daily line-ups and monthly departmental meetings.
• Assist with departmental audits and role plays.
• Manage operating expenses within budget/forecast.
• Order supplies and maintain inventories.
• Follow Five Star and Five Diamond service standards.
• Provide accurate information on accommodations, promotions, services, and amenities.

Kenntnisse

Communication skills

Interpersonal skills

Attention to detail

Team leadership

Ausbildung

High School diploma or GED

Bachelor’s degree preferred

Tools

Microsoft Office

Jobbeschreibung

The Housekeeping Assistant Manager role in Middleburg, VA, US supports the daily operation of the housekeeping and laundry departments, ensuring the team performs to Forbes 5 star and AAA 5 diamond standards. Responsibilities include overseeing daily operations, scheduling and payroll, coaching staff, and conducting regular inspections to maintain luxury quality.

Requires 5 years of related experience, strong communication, and proficiency in Microsoft Office.