Luxury Household & Lifestyle Experience Manager

M.C. Dean, Inc.; Lottsburg (VA); On-site; USD 45,000 - 65,000; Full time

Job summary

M.C. Dean, Inc in Lottsburg, Virginia, is seeking a Household & Lifestyle Manager to oversee daily operations, manage guest relations, and coordinate lifestyle programming. The role ensures exceptional hospitality standards and seamless residence operations.

The ideal candidate should possess strong communication skills, time management, and be proactive in solving household issues. Availability for evenings, weekends, and holidays is required.

Qualifications

• Ability to quickly assess problems, identify appropriate solution, and see to resolution.
• Adept at working evenings, weekends, and holidays.

Responsibilities

• Oversee daily household operations and residential readiness.
• Manage guest relations and hospitality experiences.
• Coordinate and execute private events.
• Supervise household staff and ensure service standards.

Skills

Excellent communication and interpersonal skills

Excellent time management

Proactive problem-solving

Job description

Overview

Position Overview

The Household & Lifestyle Manager oversees the daily residential experience, household operations, guest services, and lifestyle coordination for the principals and guests. This role is responsible for maintaining exceptional hospitality standards, ensuring the residence operates seamlessly, and managing the overall presentation, comfort, and functionality of the home environment.

Responsibilities

Primary Responsibilities

• Oversee daily household operations and residential readiness
• Manage guest relations, arrivals, departures, and hospitality experiences
• Assist in oversight of daily grounds projects and exterior guest area preparedness
• Coordinate and execute private events, entertaining, and lifestyle programming
• Supervise household staff (contracted bartenders, housekeepers etc.) and ensure all are meeting service standards
• Oversee household organization, inventories, and replacement of household items
• Ensure aesthetic presentation and overall visual standards of the residence
• Update and replace household items as needed to meet principal standards
• Identifying household related maintenance issues, including cosmetic functions, and coordinate repairs
• Oversee interior repair work
• Assists with grocery shopping, meal prep, beverage services, and hosting support as needed
• Coordinate household-related vendor services and scheduling
• Assist principals with personal, lifestyle, and household-related requests
• Maintain proactive communication regarding household needs and improvements
• Main POC for guests
• Killway property interior cleanliness, cosmetic oversee, and updating household items
• Reports to principals as needed, providing biweekly updates, and monthly project and budget overviews

Qualifications

Other requirements

• Ability to quickly assess problems, identify appropriate solution, and see to resolution. Must be proactive.
• Excellent communication and interpersonal skills
• Excellent time management
• Able to walk, climb, lift, squat, kneel, pull and reach overhead on a routine and repetitive basis
• Possesses good vision (may be corrected vision) and the ability to hear, understand and communicate English
• Available and willing to work evenings, weekends and holidays