Luxury Hotel Server — Guest Experience Specialist

The Loren at Lady Bird Lake; San Antonio (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, vision

Paid PTO

Paid Holidays

Maternity/Paternity Leave

Employee Assistance Program

Complimentary Employee Meal

Complimentary Bus Passes

50% off Dining in Restaurant

Recognition Programs

Job summary

The Loren at Lady Bird Lake in San Antonio, TX seeks a courteous Server to ensure guests receive luxury service, take and serve orders, and maintain impeccable dining standards. The role emphasizes attentiveness, knowledge of menus, and friendly guest interactions in a high-end hotel setting.

Qualified candidates have at least 1 year in restaurant service; hotel luxury experience is preferred. Strong cash-handling and English communication are essential for success in this role.

Qualifications

• Must have 1+ year restaurant service experience.
• Hotel luxury experience preferred.
• Must be fluent in oral and written English.
• Must be able to handle cash and use a POS system.

Responsibilities

• Greet and take food and drink orders, serve orders and accommodate special requests.
• Maintain attentiveness and uphold service standards at all times.
• Complete restocking and cleaning duties during shifts.
• Memorize menu items and daily specials to answer questions and make recommendations.
• Ensure cleanliness on pool deck, wait station and service areas.

Skills

Customer service

Cash handling

English fluency

Food service

Guest relations

Education

High school diploma or equivalent

TABC Certification

Food Handler Certification

Job description

The Loren at Lady Bird Lake in San Antonio, TX seeks a courteous Server to ensure guests receive luxury service, take and serve orders, and maintain impeccable dining standards. The role emphasizes attentiveness, knowledge of menus, and friendly guest interactions in a high-end hotel setting.

Qualified candidates have at least 1 year in restaurant service; hotel luxury experience is preferred. Strong cash-handling and English communication are essential for success in this role.