Luxury Hotel Server - Elevate Guest Experience

IHG Hotels; United States; On-site; USD 22,000 - 29,000; Full time

Job summary

InterContinental Los Angeles Downtown is seeking a Restaurant Server to welcome guests, suggest menu items, and ensure service standards are met with warmth and attention.

As part of the sbe team, you’ll provide fast, courteous service of food and beverages to hotel guests, take orders, present dishes, and help with opening or closing duties as needed in Los Angeles, California.

The role emphasizes teamwork, attentiveness to detail, and a passion for hospitality in a Luxury hotel setting.

Qualifications

• Basic reading and writing.
• Food service experience with general knowledge of restaurant operations.

Responsibilities

• Greet guests and take beverage and food orders in a prompt and professional manner.
• Prepare food and beverages for service to hotel guests and present food according to established health and presentation standards.
• Clear and clean tables in a prompt and efficient manner. Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary.
• Perform side-work, and any other opening or closing duties as required. Ensure that wait staff stations are clean and maintained throughout shift.
• Alert Outlet Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
• May receive guest payments and process transactions as outlined in the cash and charge procedures as needed.
• May assist with other duties as assigned.

Skills

Food service experience

Basic reading and writing

Communication skills

Alcohol certification

Basic math skills

Job description

InterContinental Los Angeles Downtown is seeking a Restaurant Server to welcome guests, suggest menu items, and ensure service standards are met with warmth and attention.

As part of the sbe team, you’ll provide fast, courteous service of food and beverages to hotel guests, take orders, present dishes, and help with opening or closing duties as needed in Los Angeles, California.

The role emphasizes teamwork, attentiveness to detail, and a passion for hospitality in a Luxury hotel setting.