Resort Security Officer II - Guest Safety & Service

Montage International; Big Sky (MT); In loco; USD 34.000 - 60.000; Tempo pieno

Descrizione del lavoro

Montage International is seeking a Security Officer II to protect guests and associates across the Resort. The role emphasizes proactive security presence, incident documentation, and alert response to emergencies while delivering exceptional guest service.

Qualified candidates will have at least a high school education, one year of Montage Security experience, and CPR/First Aid certification. The position supports a dynamic hospitality environment with routine surveillance and team coordination.

Competenze

• High school or equivalent education required.
• At least 1 year of Montage Security experience.
• CPR/First Aid certified.

Mansioni

• Conduct interior and exterior patrols throughout Resort, checking for unsecured doors and rooms, trespassers, unauthorized persons in restricted areas and safety hazards.
• Respond to all guest and associate calls while on patrol, making emergencies a top priority.
• Proactively assist Guests while looking for WOW opportunities.
• Maintain the security office and fire panel.
• Draft incident reports and ensure all record logs are current via daily audits.
• Ensure all Officers daily shift logs and shift pass-down logs are complete.
• View CCTV monitors and keep constant surveillance of grounds through the camera system.
• Answer phones and dispatch calls.
• Conduct security office duties in a timely manner.
• Conduct associate safety training and report/resolve safety hazards throughout the Resort on a daily basis.
• Respond to, communicate, follow up, and provide updates on all incidents as they occur.
• Have full knowledge of the Resort’s activities/events each shift and provide a professional security presence while focusing on customer service.
• Receive and communicate all information pertaining to your shift from the daily briefings.

Conoscenze

CPR/First Aid certified

Formazione

High school or equivalent education

Descrizione del lavoro

Montage International is seeking a Security Officer II to protect guests and associates across the Resort. The role emphasizes proactive security presence, incident documentation, and alert response to emergencies while delivering exceptional guest service.

Qualified candidates will have at least a high school education, one year of Montage Security experience, and CPR/First Aid certification. The position supports a dynamic hospitality environment with routine surveillance and team coordination.