Luxury Hotel Security Director (Pre-Opening)

Four Seasons; Jacksonville (FL); On-site; USD 150,000 - 200,000; Full time

Job summary

Four Seasons Hotel & Residences Jacksonville seeks a Director of Security & Safety to lead the pre-opening security function and ongoing operations. You will establish world‑class security practices, build a capable team, and partner with city authorities to ensure a safe environment for guests, residents, employees, and assets.

The role demands proven leadership in a luxury hotel setting, deep risk management expertise, and capability to manage complex security programs from ground up.

Qualifications

• Proven leadership experience as a Director of Security or senior Security leader within a luxury hotel
• Pre-opening experience in a luxury hospitality setting is highly preferred
• Strong expertise in security operations, risk management, crisis response, and emergency planning
• Demonstrated ability to build, lead, and develop high-performing teams

Responsibilities

• Lead the pre-opening strategy, planning, and setup of the Security department.
• Develop and implement comprehensive security, safety, and risk management programs across the hotel.
• Establish security policies, procedures, and emergency response protocols in line with Four Seasons standards and local regulations.
• Recruit, train, mentor, and develop a high-performing Security team.
• Conduct risk assessments and implement preventive measures to safeguard guests, employees, assets, and reputation.
• Oversee all physical security operations, including access control, surveillance systems, investigations, and incident management.
• Partner with hotel leadership to ensure a safe and secure environment throughout all phases of the pre-opening and ongoing operations.
• Build and maintain strong relationships with local law enforcement, emergency services, and government authorities.
• Lead crisis management, emergency preparedness, business continuity, and disaster recovery planning.
• Monitor security trends, threats, and regulatory requirements, ensuring the hotel remains compliant and proactive.
• Prepare and manage departmental budgets, resources, and security technology investments.
• Investigate incidents, produce detailed reports, and recommend corrective actions to mitigate future risks.

Skills

Leadership

Pre-opening experience

Security operations

Risk management

Crisis response

Emergency planning

Team development

Stakeholder management

Surveillance systems

Access control

Investigations

Communication skills

Job description

Four Seasons Hotel & Residences Jacksonville seeks a Director of Security & Safety to lead the pre-opening security function and ongoing operations. You will establish world‑class security practices, build a capable team, and partner with city authorities to ensure a safe environment for guests, residents, employees, and assets.

The role demands proven leadership in a luxury hotel setting, deep risk management expertise, and capability to manage complex security programs from ground up.