Luxury Hotel Sales Coordinator - Client & Events Support

MGM Resorts International; Las Vegas (NV); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Wellness programs

Employee meals

Free parking

Discounts with company partners

Job summary

MGM Resorts International in Las Vegas is seeking a Hotel Sales Coordinator to support multiple Sales Executives in a luxury hospitality setting. You will assist with reservations, travel coordination, and drafting agreements to drive convention business.

The ideal candidate has 1+ year guest service experience, strong organization, and a proactive service mindset. This role offers access to employee dining, parking, and partner discounts.

Qualifications

• 1+ years of guest service experience required.
• Tech savvy preferred.
• High School Diploma or GED required.
• Must be 18 years of age or older.

Responsibilities

• Process reservations, confirmations, cancellations, special handling alerts, and amenities.
• Manage travel advisor requests and liaison with property operations teams to execute requests, own inbox and distribute to other departments as needed.
• Set up site/FAM tour agendas, coordinate with properties to prepare keys, set up dining and coordinate as needed with clients.
• Manage and maintain schedules, appointments, conference calls, and travel arrangements for Hotel Sales executives.
• Prepare expense reports and maintain files containing highly sensitive and confidential information.
• Provide excellent service consistent with the property's core service standards and brand attributes.
• Assist in responding to customer correspondence and requests as needed, and in executives' absence.

Skills

Guest service

Interpersonal skills

Tech savvy

Education

High School Diploma or GED

Job description

MGM Resorts International in Las Vegas is seeking a Hotel Sales Coordinator to support multiple Sales Executives in a luxury hospitality setting. You will assist with reservations, travel coordination, and drafting agreements to drive convention business.

The ideal candidate has 1+ year guest service experience, strong organization, and a proactive service mindset. This role offers access to employee dining, parking, and partner discounts.