Luxury Hotel Room Attendant: Guest Experience

Loews Hotels & Co; New York (NY); On-site; USD 36,000 - 51,000; Full time

Benefits offered by this job

Health benefits

401(k) & company match

Paid time off (Sick, Vacation, &hols)

Tuition reimbursement

Pet insurance

Free meals in Team Member Café

Team Member hotel rates

Job summary

Loews Regency New York Hotel, located on Park Avenue, seeks a detail-driven Room Attendant to maintain spotless rooms and deliver exceptional guest experiences. You will replace linens, report issues, and support a seamless guest stay while upholding Loews’ standards of comfort and care.

The role requires reliability, teamwork, and a flexible schedule, including weekends and holidays. Previous hotel cleaning experience is preferred.

Qualifications

• High school diploma or equivalent preferred.
• Previous cleaning or hotel/resort experience preferred.
• Basic English skills preferred.

Responsibilities

• Clean and sanitize guest rooms and bathrooms to hotel standards.
• Replace linens and amenities; report maintenance issues promptly.
• Organize cleaning carts and linen closets; ensure supplies are stocked.
• Report lost items or suspicious activity to supervisors.
• Attend departmental meetings and assist in related areas as needed.
• Provide accurate information about hotel facilities to guests.
• Maintain professional appearance and adhere to uniform standards.

Skills

Detail-driven

Guest-centered

Reliable and proactive

Team-oriented

Positive and adaptable

Veterans and military spouses welcome

Education

High school diploma or equivalent

Job description

Loews Regency New York Hotel, located on Park Avenue, seeks a detail-driven Room Attendant to maintain spotless rooms and deliver exceptional guest experiences. You will replace linens, report issues, and support a seamless guest stay while upholding Loews’ standards of comfort and care.

The role requires reliability, teamwork, and a flexible schedule, including weekends and holidays. Previous hotel cleaning experience is preferred.