Guest Room Attendant — Create Welcoming Stays + Benefits

Loews Hotels & Co; Kansas City (MO); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid sick days

Vacation

Holidays

Paid bereavement

Pet bereavement

Training opportunities

Career growth

Tuition reimbursement

Pet insurance

Hotel rates

Uniforms + dry cleaning

On-site parking

Meals while working

Volunteer opportunities

Job summary

Loews Kansas City Hotel is seeking a detail-driven Room Attendant to create spotless, welcoming spaces for our guests. You will be the heartbeat of the guest experience, delivering efficient cleaning with care that reflects Loews Hotels’ commitment to comfort and quality.

You’ll be responsible for sanitizing rooms, replacing linens and amenities, and reporting maintenance issues promptly while upholding uniforms and safety standards. This role emphasizes guest satisfaction and teamwork.

Qualifications

• Guest-centered approach to service.
• Attention to detail and accuracy.
• Reliable and proactive work style.
• Team-oriented collaboration.
• Positive attitude with adaptability.
• Veterans and military spouses encouraged to apply.

Responsibilities

• Clean and sanitize guest rooms and bathrooms to Loews Hotels’ standards.
• Replace linens, amenities, and report any maintenance issues promptly.
• Organize cleaning carts and linen closets, ensuring supplies are stocked and used properly.
• Report lost items, suspicious behavior, and any irregularities to supervisors.
• Attend departmental meetings and assist in related areas when needed.
• Provide accurate information about hotel facilities and services to guests.
• Maintain professional appearance and adhere to uniform standards.
• Deliver friendly, helpful guest interactions that enhance satisfaction.
• Follow OSHA safety protocols and departmental procedures for chemical use and emergency situations.
• Regular attendance in conformance with standards.
• May be required to work varying schedules to reflect business needs.
• Required to attend all mandatory training sessions and meetings.
• Perform other duties as assigned.

Skills

Guest-Centered Professional

Precision-Focused Professional

Reliable and Proactive

Team-Oriented Collaborator

Positive and Adaptable

Veterans and military spouses invited

Education

High school diploma or equivalent work experience preferred.

Job description

Loews Kansas City Hotel is seeking a detail-driven Room Attendant to create spotless, welcoming spaces for our guests. You will be the heartbeat of the guest experience, delivering efficient cleaning with care that reflects Loews Hotels’ commitment to comfort and quality.

You’ll be responsible for sanitizing rooms, replacing linens and amenities, and reporting maintenance issues promptly while upholding uniforms and safety standards. This role emphasizes guest satisfaction and teamwork.