Luxury Hotel Retail & Café Sales Associate

Omni Hotels & Resorts; Eagan (MN); On-site; USD 24,000 - 34,000; Part time

Benefits offered by this job

Dental

Vision

other healthcare benefits

discounts at spa and restaurants

discounted rates at Omni properties

corporate discounts

continued education opportunities

and more

Job summary

Omni Viking Lakes Hotel is seeking a Retail Sales Agent to manage day-to-day Copper & Thistle / Coffee Market operations and deliver exceptional guest service. This part‑time role includes upselling merchandise, preparing beverages, and assisting in lounge service while maintaining accurate cash handling and inventory control.

Benefits include dental, vision, and healthcare options, plus employee discounts at Omni properties. Flexibility for weekends and holidays is required.

Qualifications

• Previous customer service experience is strongly preferred.
• Scheduling flexibility, including willingness to work split shifts, weekends and holidays.
• General knowledge of cash handling and Point of Sale systems is preferred.
• Minnesota Food Handlers certification and alcohol tips certificate required (training provided if needed).

Responsibilities

• Open or close the outlet as assigned and ensure outlets operate on time.
• Upsell and manage the retail shop/cafe merchandise; prepare beverages.
• Assist lobby lounge with service and tables when needed.
• Maintain cash bank each shift and inventory.
• Create daily orders for retail items and F&B; support new Omni standards.

Skills

Customer service

Cash handling

POS systems

Beverage preparation

Tools

Micros

Microsoft Office

Job description

Omni Viking Lakes Hotel is seeking a Retail Sales Agent to manage day-to-day Copper & Thistle / Coffee Market operations and deliver exceptional guest service. This part‑time role includes upselling merchandise, preparing beverages, and assisting in lounge service while maintaining accurate cash handling and inventory control.

Benefits include dental, vision, and healthcare options, plus employee discounts at Omni properties. Flexibility for weekends and holidays is required.