Retail Sales Agent | Full Time

Omni Hotels & Resorts; Town of Florida (NY); On-site; USD 28,000 - 36,000; Full time

Job summary

Omni Amelia Island Resort & Spa is seeking a friendly Retail Sales Associate to greet guests, present merchandise, assist with selection and complete sales transactions.

The role emphasizes delivering outstanding guest service, maintaining displays, and ensuring accurate tagging and inventory control. A flexible schedule including evenings, weekends and holidays is required to support peak times on the resort grounds.

Qualifications

• Strong guest service skills required.
• Must communicate effectively, verbally and in writing.
• Flexible schedule including evenings, weekends and holidays.
• Must be able to stand for length of shift.

Responsibilities

• Stock shelves, counters, tables and displays to maximize visibility and promote sales.
• Arrange signage and advertising collateral attractively.
• Sell merchandise to guests.
• Maintain shop cleanliness, proper displays, tagging and inventory control.
• Affix accurate prices with stamps, tags and labels.
• Provide product knowledge and assist customers as requested.
• Record sales and transactions using the POS system; handle payments.
• Keep shelves and fixtures clean and well organized.
• Follow safety precautions to ensure a safe environment for guests and staff.
• Complete daily sales reports for analysis.
• Monitor monthly sales performance and strive to increase sales per hour and per transaction.
• Participate in periodic merchandise inventory as scheduled.
• Adhere to cash handling policies.

Skills

Guest service

Communication

Flexible schedule

Standing for shifts

Job description

Omni Amelia Island Resort & Spa

At Omni Amelia Island Resort & Spa, guests enjoy 3.5 miles of beach, scenic marshlands, luxurious oceanfront accommodations, world-class golf, dining, family-friendly activities and a full-service spa.

Our associates are part of a dynamic, supportive team that values respect, gratitude, and empowerment. We offer hands-on training, growth opportunities, and the pride of working for a company known for exceptional service. If you're friendly, motivated, and passionate about serving others, Omni Amelia Island Resort & Spa may be your perfect fit.

Overview

This team member willbe responsible for greeting guests in the retail shops. The Retail Sales Associate performs the role of a shopkeeper, presenting merchandise to customers, assisting with merchandise selection, and facilitating the sales transaction.

Responsibilities

• Stocks shelves, counters, tables and similar display fixtures with merchandise in a fashion that maximizes product visibility and promotes sales.
• Arranges signage and advertising collateral in an attractive fashion.
• Sell merchandise to guests.
• Responsible for shop cleanliness, proper displays, placing new merchandise on floor as well as insuring all items are properly tagged and inventory control.
• Affix accurate prices to merchandise with stamps, tags, labels and similar methods.
• Provides suggestions, information, and similar assistance to customers as requested. Maintains substantial knowledge of products in assigned store as well as general product knowledge regarding merchandise for sale in other retail outlets on property.
• Accurately record sales and other transactions using the point of sale system. Accept payment and make change as necessary following established accounting procedures.
• Maintains continuous effort to clean shelves, counters, tables, fixtures, glass and floors.
• Maintains awareness to all safety precautions and procedures to ensure a safe atmosphere for guests and employee partners.
• Completes daily sales reports for analysis.
• Is aware of current monthly sales performance and increases sales per hour and units per transaction as required.
• Participates in periodic merchandise inventory as scheduled.
• Adheres to cash handling policies.

Qualifications

• Must have strong guest service skills.
• Must be able to communicate effectively, both verbal and written.
• Flexible schedule to include evenings, weekends and holidays.
• Must be able to stand for length of shift.
• Must be able to stand for entire shift.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.