Luxury Hotel Restaurant Server – Hawaii Ohana Experience

Hyatt Hotels Corporation; Savannah (GA); On-site; USD 19,000 - 30,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a Thompson restaurant server who embodies luxury lifestyle service. You will engage in casual conversation and deliver the restaurant experience by your style and service attributes, responding to guest requests promptly and knowledgeably.

You will ensure knowledge of the menu and promotions, take orders, input them into the POS, deliver food and beverages, and maintain guest satisfaction throughout the meal.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal communication skills.
• Must have physical stamina to lift moderate amounts of weight.
• Ability to stand for long periods of time.

Responsibilities

• Respond to guest requests in a timely, friendly and efficient manner
• Ensure knowledge of menu and restaurant promotions and specials
• Take guest food and/or beverage orders and input orders in appropriate point-of-sale system
• Retrieve and deliver food and beverage orders in a timely manner
• Ensure guest satisfaction throughout the meal service
• Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
• Ensure serving station is well-stocked at all times
• Anticipate guest needs, ascertain satisfaction, and offer suggestions
• Properly and accurately close guest checks
• Process cash and credit card payments
• Breakdown, clean and set-up of tables, buffets, and food stations
• Set tables according to type of event and service standards.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Complete closing duties, including restocking items, turning off lights, etc
• Ensure adherence to quality expectations and standards
• All other duties as assigned by leadership

Job description

Hyatt Hotels Corporation is seeking a Thompson restaurant server who embodies luxury lifestyle service. You will engage in casual conversation and deliver the restaurant experience by your style and service attributes, responding to guest requests promptly and knowledgeably.

You will ensure knowledge of the menu and promotions, take orders, input them into the POS, deliver food and beverages, and maintain guest satisfaction throughout the meal.