Hotel Guest Experience Server — Wine & Fine Dining

Halekulani Corp.; Honolulu (HI); On-site; USD 25,000 - 34,000; Full time

Job summary

Halekulani Corp. in Honolulu seeks a restaurant server to provide exceptional guest service and take food and beverage orders with suggestive selling. You will maintain cleanliness and assist in daily restaurant prep, while ensuring adherence to hotel standards.

The role requires at least 1 year of server experience; knowledge of wine and liquor regulations is a plus. Expect handling payments, closing reconciliations, and supporting staff during service with a courteous, professional demeanor.

Qualifications

• High school diploma or equivalent vocational training certificate.
• Minimum one year prior experience as a Restaurant Server in a comparable environment.
• Prior culinary and guest relations training preferred.
• Any combination of education and experience to meet minimum qualifications.

Responsibilities

• Take guests’ food & beverage orders, utilizing suggestive selling techniques; serve food and beverage to guests.
• Maintain cleanliness, sanitation, and organization of assigned work areas at all times.
• Inspect restaurant environment to ensure standards are met; rectify deficiencies; maintain cleanliness.
• Knowledge of wine/champagne by the glass and major wines on the wine list.
• Complete opening and closing side duties as assigned.
• Guide activities of bus persons to ensure optimum service to guests.
• Perform proper check settlement, tip reporting and closing reconciliation procedures.
• Maintain confidentiality of guest information and pertinent hotel data.

Skills

Guest service

Suggestive selling

Organization

Attention to detail

Communication

POS system

Liquor regulations

Education

High school diploma or equivalent vocational training certificate

Tools

P.O.S. system

Job description

Halekulani Corp. in Honolulu seeks a restaurant server to provide exceptional guest service and take food and beverage orders with suggestive selling. You will maintain cleanliness and assist in daily restaurant prep, while ensuring adherence to hotel standards.

The role requires at least 1 year of server experience; knowledge of wine and liquor regulations is a plus. Expect handling payments, closing reconciliations, and supporting staff during service with a courteous, professional demeanor.