Luxury Hotel Reservations Specialist

fourseasons; Las Vegas (NV); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Training & development

Employee discount for stays

Complimentary employee meals

Complimentary employee parking

Job summary

Four Seasons Las Vegas is seeking a Reservations Agent to sell the resort and provide information to prospective guests, capturing sales from incoming calls. You should have excellent phone skills and a passion for hospitality.

In this role you will coordinate reservation details, work as part of a collaborative team, and be flexible with scheduling including evenings, weekends and holidays to support the team and guests.

Qualifications

• Experience in customer service and hospitality settings.
• Strong phone communication and active listening.
• Ability to multitask and manage reservations with attention to detail.

Responsibilities

• Sell the resort and provide information to prospective guests from incoming calls.
• Coordinate reservation details to ensure guest satisfaction.
• Collaborate with the team and be flexible with scheduling, including evenings, weekends and holidays.

Skills

Customer service

Phone skills

Multitasking

Hospitality mindset

Job description

Four Seasons Las Vegas is seeking a Reservations Agent to sell the resort and provide information to prospective guests, capturing sales from incoming calls. You should have excellent phone skills and a passion for hospitality.

In this role you will coordinate reservation details, work as part of a collaborative team, and be flexible with scheduling including evenings, weekends and holidays to support the team and guests.