Luxury Hotel PBX Operator & Guest Services

Auberge Collection; Aspen (CO); On-site; USD 46,000 - 50,000; Full time

Benefits offered by this job

Paid time off

Medical, dental, vision healthcare plans

401(k) with employer contribution

Company stay discounts

Job summary

Auberge Collection is seeking a full-time Call Center Agent (PBX Operator) for Hotel Jerome in Aspen. The successful candidate will handle incoming calls, guest requests, and provide excellent service. With a targeted compensation of $23 per hour, this role offers a comprehensive benefits package including medical, dental, and 401(k) options.

Candidates should have at least 1 year of relevant experience and the ability to communicate clearly in English. Experience in a luxury environment is preferred.

Qualifications

• 1 year experience in same or similar role.
• Ability to clearly and pleasantly communicate in English.
• Ability to perform assigned duties with attention to detail.

Responsibilities

• Provide prompt handling of all incoming calls and guests’ requests.
• Record and relay messages accurately.
• Anticipate guests’ service needs and engage in conversation.

Skills

Clear communication in English

Professional and polite interaction

Attention to detail

Experience in a luxury environment

Job description

Auberge Collection is seeking a full-time Call Center Agent (PBX Operator) for Hotel Jerome in Aspen. The successful candidate will handle incoming calls, guest requests, and provide excellent service. With a targeted compensation of $23 per hour, this role offers a comprehensive benefits package including medical, dental, and 401(k) options.

Candidates should have at least 1 year of relevant experience and the ability to communicate clearly in English. Experience in a luxury environment is preferred.